What are the responsibilities and job description for the Temporary Pool- Technology Support position at North Carolina A&T State University?
Classification Information
Position/Classification Title
Classification Type
Position required to work during periods of adverse weather or other emergencies:
Minimum Experience/Education
Preferred Years Experience, Skills, Training, Education
Bachelor Degree in Computer Science, Information Technology, or related discipline and two years of experience in the information technology field related to the area of assignment.
Required License or Certification
Position Overview
Primary Purpose of Position
The Division of Human Resources is seeking qualified individuals for temporary positions that may become available on campus within Information Technology Services. Positions can vary as a Field Support Technician, Project Manager, Analyst, etc.
When Information Technology Services or related division is in need of temporary support, only qualified applicants who have applied to this temporary pool will be considered.
Duties and responsibilities could include but are not limited to the following:
Duties and responsibilities could include but are not limited to the following:
- Personal desktop and device support
- Software updates
- System Maintenance
- Communication and Information
- Website Maintenance and Development
- Enterprise-level IT support
- Other duties assigned by Supervisor
Temporary pools are open quarterly. For consideration for future pools, applicants will need to reapply.
Primary Function of Organizational Unit
Information Technology Services (ITS) is responsible for strengthening and supporting the University’s learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning and research.
ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO. These operating units are: Enterprise IT Support Services, IT Security Services, Enterprise Applications Services, Infrastructure Services, Learning Technology Services, IT Operations Services and the Project Management Office. These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University.
ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO. These operating units are: Enterprise IT Support Services, IT Security Services, Enterprise Applications Services, Infrastructure Services, Learning Technology Services, IT Operations Services and the Project Management Office. These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University.
Work Hours
8:00am - 5:00pm; Monday - Friday; hours may vary
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Key Responsibilities and Related Competencies
Position Information
Working Title
Temporary Pool- Technology Support
Competency Level
Contributing
Position Number
Recruitment Range
Commensurate with experience
FLSA
Non-Exempt
Appointment Type
Temporary - Full-time
FTE
If Time Limited, Appointment Length
Organizational Division
Endpoint Management
Organizational Location
VC for Info Tech Services
Organizational Unit
Endpoint Management
Posting Detail Information
Posting Number
SHRA2866
Open Date
03/04/2025
Close Date
06/02/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Quick Link
https://jobs.ncat.edu/postings/36319
