What are the responsibilities and job description for the Correctional Case Manager position at North Carolina Adult Correction?
Description of Work
**As of January 1, 2025, the NEW salary range for this position is $35,984 - $62,971.***
This position will be assigned to Johnston Correctional Institution, position will be assigned to a housing unit in the custody area. This position will carry a case load of inmates, which involves supportive counseling, answering and following up on inmate questions and problems, and making recommendations to the classification committee. This position will also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating. Effective verbal/written communication with other staff, inmates, and the general public. Be capable of defending oneself against attach by violent persons. Work under stressful conditions caused by direct contact with visual/audio surveillance of assigned work area. Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources. Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies. Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation. Perform crisis intervention/routine counseling to include suicide prevention. Account for supplies/equipment. Implement/manage correctional programs. This position will be required to work some evenings, weekends & holidays.
This is a full-time position (40 hours per week) with State Benefits.
Note to Current State Employees:
The salary grade for this position is NC08. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application.
To qualify for this position, applicants must document on the application that they possess ALL of the following:
Documented knowledge of supportive counseling techniques and/or interviewing techniques for intake assessments.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience”. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Associate s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Supplemental and Contact Information
Come Join Us To Make A Difference!
Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance and Accreditation, Comprehensive Health Services, Internal Affairs and Intelligence Operations, Post-Release Supervision and Parole Commission, and Rehabilitation & Reentry.
The Division of Institutions employs over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB-23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD-256 or NGB-22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- Per NC General Statute 143B-972.1 (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader), applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Vickie Shaw at 252-214-6912.
Salary : $35,984 - $62,971
