What are the responsibilities and job description for the Commercial Lines Customer Service Representative position at North Carolina Association of Insurance Agents (NCAIA)?

Job Description

Get to Know us :

Come join our amazing team here at NCAIA. We pride ourselves on creating a company culture that allows our staff to succeed. We focus on developing meaningful relationships and team comradery. We celebrate our team with staff appreciation events such as staff kickball games, tickets to the Durham Bulls or UNC football, and so much more. Don't just take our word for how great it is to work here, check out the Business North Carolina official rankings. For the past Four years IIANC was named as one of the Best Employers in NC by Business NC magazine in the medium-sized company category!

Job Description :

The Account Executive at NCAIA is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits / Perks

Competitive Pay
Health Insurance Coverage
Matching 401k options and pension
Ability to craft your calendar with flexible remote working opportunities

35 hour work week and option to compress your week for every other Friday off

Staff appreciation events : A LOT of them and they are a lot of fun

On-site fitness equipment

Professional development

Job stability in a growing industry

Responsibilities

Adhere to company core values of integrity, professionalism, collaboration, innovation, responsiveness, and initiative

Follow agency procedures and workflows for processing

New business

Renewals

Endorsements

Cancellations

Audits

Market accounts / policies and maintain current knowledge of insurance coverages, exposures, and available markets

Review applications and policies to identify and target new lines of business and make recommendations

Research and answer insureds questions regarding coverage in a timely manner

Maintain the agency standard for client service

Qualifications

Minimum three to five years of commercial lines insurance experience or an equivalent combination of commercial lines experience, education, and training

Workers comp, Business auto, and inland marine experience

Active North Carolina Property and Casualty License

Excellent customer service is required, as well as the ability to build and maintain strong internal and external relationships

Flexible work from home options available.

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Commercial Lines Customer Service Representative

What are the responsibilities and job description for the Commercial Lines Customer Service Representative position at North Carolina Association of Insurance Agents (NCAIA)?

What is the career path for a Commercial Lines Customer Service Representative?

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