What are the responsibilities and job description for the Access Services Clerk position at North Carolina Central University?
In support of the mission of the NCCU School of Law, the Law Library provides information services and resources that promote the performance of high-quality legal research activities by our faculty, students, staff and community. The Access Services Department ensures that the library is staffed; that the collection is kept up to date, properly managed, and easily searchable; and that all patron needs outside of Reference are handled quickly and efficiently.
Primary Purpose of Position
The primary duties for this position include: staffing the circulation desk, answering questions, interpreting library and law school policies, circulating materials using an automated circulation system, maintaining course reserves, and providing professional customer service to all library patrons. In addition, this position will also be responsible for stacks maintenance, including shelving, shifting, and shelf-reading library materials. Further, this position has responsibility filing loose-leaf updates, microfiche, newsletters and advance notices. Records data related to library usage and collection maintenance tasks and compiles and submits a monthly report. Assists in monitoring the library to ensure that patrons comply with library and law school policies and closes/opens the library at designated times. Provide assistance monitoring and directing student workers. The schedule for this position includes night and weekend hours on a regular basis. Hours are subject to departmental needs and may change.
Required Knowledge, Skills, And Abilities
The successful candidate must possess: Knowledge of library circulation systems; ability to work with the public in a professional manner and experience providing customer service; ability to communicate effectively in oral and written communication; ability to interpret library, Law School, and University policies and procedures; ability to multi-task; ability to prioritize work tasks with minimal supervision; ability to work with diverse populations; ability to learn and apply new technologies; ability to monitor and direct the activities of student workers; ability to shelve and file library materials accurately; ability to lift 20 lbs., push/pull a loaded book truck, stoop and bend, climb a ladder/stool to retrieve materials from 8 ft. shelving, shift large portions of the library collection, and read spine labels at varying heights.
Minimum Education/Experience
High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.
Licenses or Certification required by Statute or Regulation
N/A
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours varies Position required to work during periods of adverse weather or other emergencies No Campus Security Authority Designated Position Yes
Primary Purpose of Position
The primary duties for this position include: staffing the circulation desk, answering questions, interpreting library and law school policies, circulating materials using an automated circulation system, maintaining course reserves, and providing professional customer service to all library patrons. In addition, this position will also be responsible for stacks maintenance, including shelving, shifting, and shelf-reading library materials. Further, this position has responsibility filing loose-leaf updates, microfiche, newsletters and advance notices. Records data related to library usage and collection maintenance tasks and compiles and submits a monthly report. Assists in monitoring the library to ensure that patrons comply with library and law school policies and closes/opens the library at designated times. Provide assistance monitoring and directing student workers. The schedule for this position includes night and weekend hours on a regular basis. Hours are subject to departmental needs and may change.
Required Knowledge, Skills, And Abilities
The successful candidate must possess: Knowledge of library circulation systems; ability to work with the public in a professional manner and experience providing customer service; ability to communicate effectively in oral and written communication; ability to interpret library, Law School, and University policies and procedures; ability to multi-task; ability to prioritize work tasks with minimal supervision; ability to work with diverse populations; ability to learn and apply new technologies; ability to monitor and direct the activities of student workers; ability to shelve and file library materials accurately; ability to lift 20 lbs., push/pull a loaded book truck, stoop and bend, climb a ladder/stool to retrieve materials from 8 ft. shelving, shift large portions of the library collection, and read spine labels at varying heights.
Minimum Education/Experience
High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.
Licenses or Certification required by Statute or Regulation
N/A
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours varies Position required to work during periods of adverse weather or other emergencies No Campus Security Authority Designated Position Yes
