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Human Services Provider Program Coordinator I - South Central Region

North Carolina Department of Adult Correction
Troy, NC Full Time
POSTED ON 12/14/2024
AVAILABLE BEFORE 2/6/2025

State of North Carolina

Human Services Program Manager III - South Central Region

SALARY

$70,967.00 - $138,386.00 Annually

LOCATION

Regional, NC

JOB TYPE

Permanent Full-Time

JOB NUMBER

24-12590 SC 60071721

DEPARTMENT

Adult Correction

DIVISION

Rehabilitative and Correctional Services

OPENING DATE

12/05/2024

CLOSING DATE

1/6/2025 5:00 PM Eastern

JOB CLASS TITLE

Human Services Program Manager III

POSITION NUMBER

60071721

SECTION

Comprehensive Health Services

SALARY GRADE

NC22

Description of Work

The Human Services Program Manager III position is located in Troy, NC and reports to the Assistant Director of Behavioral Health for the South Central Region. The Human Services Program Manager III (HSPM III) has responsibilities to cover the following facilities: Albemarle Correctional Institution, Brown, Creek, Richmond Correctional Institution, and Southern Correctional Institution.

The Human Services Program Manager III (HSPM III) maintains responsibility for the overall coordination, program management and supervision of a comprehensive behavioral health program. Work involves research, design, and implementation of best practices in behavioral health as well as the formulation and evaluation of plans, programs, and systems for providing direct psychological services to offenders with a range of emotional and behavioral issues, including severe and persistent mental health issues and personality disorders.

The Human Services Program Manager III is expected to provide direct psychological services at a high level of clinical and technical expertise. They serve as program experts in independently performing advanced testing, assessment, and treatment of complex behavioral, emotional, and learning disorders. This position provides clinical supervision of licensed psychological associates and unlicensed staff as required by the NC Psychology Board. The HSPM III also coordinates and provides training for professional staff to ensure quality and effectiveness of services and to enhance the therapeutic and consultative skills of the professional staff. Additional duties include assisting in the recruitment and selection of psychologists and other Behavioral Health staff.

This position is expected to work effectively with each facility’s multidisciplinary team comprised of administrative, programs, educational, medical, and custody personnel. Internal annual program reviews, facilitation of external audits, and participation in quality assurance projects are additional key elements of this position. The HSPM III is also responsible for overseeing Suicide Prevention initiatives.

Approximately 50 percent of the work is administrative and supervisory in nature.

This is a full-time position (40 hours per week) with State Benefits.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application.

To qualify for this position, applicants must document on the application that they possess the following:

Documented knowledge of program area including the delivery systems

Demonstrated skills in leadership, planning, communication and management

Minimum Education and Experience Requirements

Master's degree in an area specific to the program from an appropriately accredited institution and five years of experience in the area of assignment, including three years in a supervisory or consultative capacity;

or

Bachelor's degree in an area specific to the program from an appropriately accredited institution and seven years of experience in the area of assignment, including three years in a supervisory or consultative capacity; or an equivalent combination of education and experience.

Supplemental and Contact Information

Come Join Us To Make A Difference!

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Comprehensive Health Services is dedicated to providing evidence-based, compassionate, and constitutionally-consistent medical care to all offenders in custody. Their goal is to ensure that all offenders receive full-spectrum medical care from the time of entry until their release.

The team of physicians, nurses, behavioral health services, dental services, psychiatric services, pharmacy services, and licensed healthcare administration services work together to provide emergent, acute, routine, and chronic health care, as well as preventive medicine at all prison facilities. They also coordinate with specialists and other clinical consultants outside of prisons throughout the state to ensure comprehensive health and well-being towards a safe transition from prison, improving public health, and decreasing recidivism.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader) (Download PDF reader).

By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14-122.1).

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Kelly Snead @ Kelly.snead@dac.nc.gov

Job Type: Full-time

Pay: $70,967.00 - $138,386.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • Bachelor's (Required)

Experience:

  • creating care plans: 1 year (Required)
  • IDD population: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $70,967 - $138,386

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