What are the responsibilities and job description for the Administrative Specialist I position at North Carolina Department of Public Safety?
Description Of Work
This is an anticipated vacancy. This position is expected to be available on April 1, 2025.
The Administrative Specialist I for the State Highway Patrol provides administrative support to the First Sergeant and other staff in the overall function of a District operation. This position performs various office duties including answering telephones, composing email correspondence, filing, providing customer service, typing memorandums and generic business letters, completing charts/forms/reports, managing inventory as well as special projects. Through administrative and clerical support, this position performs tasks that uphold the agency as dictated by its mission statement. The assigned work location is Troop D, District 5 in Burlington, NC (Alamance County).
Job responsibilities include, but are not limited to, the following:
Note to Current State Employees:
The salary grade for this position is NC08. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills And Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities .(Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)
To qualify for this position, applicants must document on the application that they possess ALL of the following:
Minimum Education And Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627. If there are any questions about this posting other than your application status, please contact Tameka Leach at tameka.leach@ncshp.gov .
This is an anticipated vacancy. This position is expected to be available on April 1, 2025.
The Administrative Specialist I for the State Highway Patrol provides administrative support to the First Sergeant and other staff in the overall function of a District operation. This position performs various office duties including answering telephones, composing email correspondence, filing, providing customer service, typing memorandums and generic business letters, completing charts/forms/reports, managing inventory as well as special projects. Through administrative and clerical support, this position performs tasks that uphold the agency as dictated by its mission statement. The assigned work location is Troop D, District 5 in Burlington, NC (Alamance County).
Job responsibilities include, but are not limited to, the following:
- Managing inventory of supplies (uniform items & administrative items).
- Diligently monitoring policy and procedure changes and distributing same to members. Ensuring office equipment efficiency.
- Manages email correspondence utilizing Microsoft Outlook. Responding and forwards key subject matter to groups and individuals.
- Performing traditional office support functions, i.e., sorting/routing incoming materials, handling/distribution of mail, faxing, scanning, document collation, updating files and database systems, etc.
- Gathering data and compiling same in report/spreadsheet format.
- Entering volume amounts of traffic enforcement data into computer database.
- Interacting with Administrative Office of the Courts personnel to assist with court dates for uniform members and updating citation information.
- Interacting with public officials for the purposes of legislative action matters; coordination of special law enforcement events.
- Interacting with citizens regarding accident reports, weather conditions, commendations, directions, stored/seized vehicles, motor vehicle laws and complaints.
- Interacting with uniform members through the utilization of computer messaging programs to deliver messages.
Note to Current State Employees:
The salary grade for this position is NC08. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills And Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities .(Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)
To qualify for this position, applicants must document on the application that they possess ALL of the following:
- Experience maintaining confidential data, files and/or records.
- Experience providing customer service and/or information to the general public, individuals and/or groups.
- Experience managing budgets, and/or tracking expenses.
- Experience utilizing a computer and associated programs (ex. Microsoft Excel, Microsoft Outlook, Microsoft Word).
- Current or prior State Highway Patrol administrative/clerical experience.
- Previous administrative/clerical experience in one of the following areas/work environments: 1) law enforcement agency, 2) law firm/legal office or 3) military department.
- Experience with any/all of the following: Administrative Office of the Courts (AOC), Fiori Time Management, Computer Aided Dispatch (CAD)/Workforce Management Plus, Division of Criminal Information (DCI) and/or E-Procurement.
Minimum Education And Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification .
- The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Public Safety: PREA Hiring and Promotion Prohibitions .
- Per NC General Statute 143B-972.1 , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”) . This is in addition to submitting fingerprints during the application process.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627. If there are any questions about this posting other than your application status, please contact Tameka Leach at tameka.leach@ncshp.gov .
