What are the responsibilities and job description for the Care Manager position at North Carolina Dept of Health and Human Services?
Description of Work
The primary purpose of the Care Manager is to ensure that the individuals served are provided a comprehensive array of training, services, and supports that enables them to achieve maximum independence in self-care and activities of daily living; including gaining and maintaining significant relationships, self-management and ensuring the protection of their rights. Job responsibilities include the following:
- Responsible for documentation including program reviews, development of and revision to life plans.
- Responsible for auditing and annual training of staff within the home.
Work Hours: Monday - Friday; 8:00a.m. - 5:00p.m.
Work Location: Residential Services/Harmony Court
About the Department of Health and Human Services / Caswell Developmental Center:
The NC Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 18,000 employees. In collaboration with its partners, it is responsible for ensuring the health, safety and well-being of all North Carolinians.
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they clearly possess all of the following:
- Thorough knowledge of concepts, practices, and techniques of the field of developmental disabilities and the population served to include evaluations and development of comprehensive life plans.
- Skill in writing life plans including punctuation, grammar, etc., and reports to document individual treatment plans.
- Skill is needed in auditing records and programming activities.
- Excellent communication skills to effectively work with people and the ability to recognize and resolve problems are required.
- Current knowledge of the standards, regulations and licensure requirements is also required.
- A demonstrated ability to establish and conduct effective working relationships is essential.
- The ability to coordinate the activities of a group of professionals of varied disciplines.
- Provide leadership in the development, implementation and evaluation of treatment plans.
- Develop cooperative working relationships with a variety of persons providing services to the individuals is required.
- Graduation from a four-year college or university with a degree in a human service field.
- A minimal of two years’ experience in prescriptive program planning in a residential setting for the developmentally disabled.
- Supervisory experience preferred.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience”. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See oshr.nc.gov/experience-guide for details.
Bachelor's degree in a human services or related field from an appropriately accredited institution, and one year of experience providing and/or developing person-centered care plans for individuals with intellectual disabilities/co-occurring disorders; or an equivalent combination of education and experience.
Advanced degrees in human services may be substituted to meet educational requirements if an applicant does not possess a Bachelor's Degree in Human Services or related field.
Degrees must be from appropriately accredited colleges or universities
Supplemental and Contact Information
