What are the responsibilities and job description for the IMAP Responder I position at North Carolina Dept of Transportation?
Description of Work
This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.
This position will be staffed as an Incident Management Assistance Patrol (IMAP) Responder I in the Division 7 IMAP Unit. The work will involve operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, and performing routine motorist assistance duties and debris removal to facilitate traffic flow and minimize congestion. This position also is responsible for communicating via two-way radio with the TMC dispatch as well as other first responder agencies for appropriate coordination as needed. Employees in this class do not supervise but can function as lead workers and/or provide on-the- job training. Additionally, employees will need to successfully pass both classroom training related to safety, IMAP and traffic management operations and a field assessment review.This role requires the ability to work independently, think critically, prioritize and control situations, and make decisions quickly under extreme pressure or in a hazardous environment.
This role requires the ability to perform routine tasks, to move or lift heavy objects, to work in a variety of weather conditions, including rain, snow, heat, and ice, and to apply all computer applications required to perform the job, including Computer Aided Dispatch (CAD), SAP (timesheets), Outlook (email), Excel (spreadsheets), Word, and any other laptop applications as necessary (incident reports, logs). In addition, the responder must have the ability to maintain basic first aid and CPR training, to work outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours, and to skillfully maneuver IMAP vehicle in all weather and traffic conditions while communicating with other units and response partners.
This role requires the ability to be agile enough to respond and move quickly around fast-moving vehicles unassisted, to lift at least 50 pounds unassisted, to walk long distance multiples times throughout the day, and to change a tire unassisted.
Knowledge, Skills and Abilities / Competencies
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
- Working knowledge of fire safety (including the ability to operate a fire extinguisher)
- Experience in minor mechanical repairs
- Demonstrated ability to operate a utility truck with winch, traffic control devices
- Knowledge of two-way radio systems and phone communications
- Knowledge of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions.
Additional Expectations:
Employees will need to successfully pass both classroom training related to safety, IMAP, and traffic management operations and a field assessment review.
- The successful applicant must hold and keep current CPR Certification within 6 months of employment
- The successful applicant must hold and keep current NCDOT IMAP Certification within 6 months of employment
Ability to work independently, think critically, make decisions under extreme pressure or in a hazardous environment. Working knowledge of fire safety, small hand tools, minor mechanical repairs, traffic control devices, two-way radio systems, dynamics of traffic control implementation. Ability to operate and maintain an IMAP truck. Ability to maintain basic first aid and CPR training.
Ability to communicate with other units and response partners. Requires strong communication skills and aptitude for training incoming responders.
All members shall maintain a neat, well-groomed appearance while on duty. Attention to personal hygiene is a requisite when in uniform. These procedures, regulations and policies are intended to promote the professional image expected by the department and to encourage good health for consistently optimum job performance while increasing public confidence.
Safety toe shoes required. The selected applicant will be expected to legally operate a motor vehicle.
This position will be located at: 345 Prison Camp Road, Graham, NC 27253 and will be a PM shift (1:00 PM – 9:30 PM). (These are subject to change in the future if necessary.)
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school or General Educational Development diploma and three years of experience operating equipment directly related to the area of specialization; or equivalent combination of education and experience.
Supplemental and Contact Information
Supplemental Contact Information: Jakiya Franklin (336) 315-9700
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.