What are the responsibilities and job description for the UTS - Temporary LTSS/CAP Training and Education Specialist (NC DHHS) position at North Carolina State University?

Position Information

Posting Number

PG194881TM

Position Number

48CK23

Position Type

Temporary

Essential Job Duties

Position Overview : This position will provide administrative support to two 1915 Home and Community-based Services waivers, known as the Community Alternatives Program for Children (CAP / C) and Disabled Adults (CAP / DA). The CAP waivers are authorized under section1915 of the Social Security Act and comply with 42 CFR

440.180. These programs provide a cost-effective alternative to institutionalization by supporting a physically disabled Medicaid beneficiary to remain in or return to a home and community-based setting.

This position will develop and deliver initial, annual, refresher, and ongoing training to ensure that professional staff and Medicaid beneficiaries understand CAP waiver clinical policies and federal and state assurances. This position must present multi-modalities training materials in a culturally sensitive and age-appropriate format to accommodate a variety of adult learning styles. This position will also validate core training competencies.

Is Time Limited

If Yes, Appointment Length

Department Information

Job City & State

Raleigh, NC

Department

System Information

Classification Title

Temporary-Technical / Paraprofessional

Working Title

UTS - Temporary LTSS / CAP Training and Education Specialist (NC DHHS)

Requirements and Preferences

Work Schedule

M-F, 40 hours per week, Hybrid

Other Work / Responsibilities

Job Specific Responsibilities :

Create an education and training curriculum for professionals supporting individuals seeking long-term care and home and community-based services.

Develop and distribute content, such as desktop tools, standard operation procedures, fact sheets, and risk-evaluation metrics.

Conduct an annual case management entity training on HCBS waivers through in person classes and webinars to review and discuss training content for each program.

Develop and update a resource guide that includes desktop tools, Fact Sheets (FAQs) and risk-evaluation metrics to support professionals understand HCBS and how to complete program enrollment forms.

Develop and update resource guides to help internal and external users to use and access the e-CAP systems.

Conduct quarterly case management entity training on new program concepts and releases by webinar.

Create evaluation metrics for hospital case managers and discharge planners on deinstitutionalization of patients, the qualifications for enrollment in the waiver programs and how to complete the referral form.

Create a review and release cadence for training materials to be uploaded and archived IT platforms that include desktop tools, standard operation procedures, fact sheets, FAQs, and other resource guides and materials, including performing quarterly maintenance of the website to ensure the training and resource materials and FAQs are up to date.

Develop and update FAQs and resource tools for waiver participants and primary caregivers on understanding HCBS, making a referral and how to request and use waiver services.

Create marketing and outreach materials on target populations for waiver enrollment to distribute to physicians, discharge planners, nursing facilities, schools, community-based organizations, case management entities, and other health care organizations.

Host a case management and care coordination institute to train and inform case management entities on the core principles of case management / care coordination for disabled and medical fragility children and adults.

Minimum Experience / Education

Master's degree in communications, public relations, public affairs, education, health policy from an appropriately accredited institution and two years in Medicaid long-term services and supports and home and community-based services; or

bachelor's degree in communications, public relations, public affairs, education, health policy from an appropriately accredited institution and four years Medicaid long-term services and supports and home and community-based services; or

Licensed to practice as a Nurse in the State of North Carolina and two years of Medicaid long-term services and supports and home and community-based services; or

an equivalent combination of education and experience in Medicaid long-term services and supports and home and community-based planning.

Department Required Skills

Knowledge, Skills, and Abilities / Competencies To receive credit for all your work history and credentials, you must list the information on the application form. Qualified applicants must document on the application that they possess all the following :

Proven experience in adult education

Proven experience with public speaking

Proven experience in multimodalities trainings

Understanding of different cultures and diversity

Proficient in Microsoft Office products, including Word, Power Point, Publisher Excel, and Outlook

Ability to establish and maintain effective working relationships with other state agencies, providers of services, advocacy groups, and other organizations.

Ability to work independently with minimum or no supervision.

Ability to effectively manage multiple tasks and priorities.

Proven ability to develop training evaluation metrics.

Working knowledge of long-term care supports and services and home and community-based care.

Proven ability to apply complex Federal and State regulations to training materials.

Preferred Years Experience, Skills, Training, Education

Master's degree in communications, public relations, public affairs, education, health policy or related field from an appropriately accredited institution and two years of experience in Medicaid / Medicare long-term services and supports, home and community-based programs and adult education; or an equivalent combination of education and experience.

Proven ability in developing, implementing, and adapting processes used to engage stakeholders and support colleagues by planning, executing, and measuring in-person and virtual events of varying size and scope, such as public hearings, listening sessions and webcasts.

Experience with design software, such as Microsoft Publisher, Adobe Photoshop, Adobe InDesign, or Adobe Premiere Pro.

Previous working experience in public relations in health care, social services, or government entity.

Working knowledge of instructional programming being taught.

Required License or Certification

N / A

Valid NC Driver's License required?

Commercial Driver's License Required?

Recruitment Details

Anticipated Hiring Range

30-$48 / hour depending on qualifications

Recruitment Dates

Job Open Date

02 / 04 / 2025

Applicant Information

Quick Link

AA / EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Salary : $30 - $48

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UTS - Temporary LTSS/CAP Training and Education Specialist (NC DHHS)

What are the responsibilities and job description for the UTS - Temporary LTSS/CAP Training and Education Specialist (NC DHHS) position at North Carolina State University?

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