What are the responsibilities and job description for the Experienced Customer Service Specialist position at North Carolina Water Consultants?
Health Insurance, paid time off. We are seeking a Customer Service Specialist to join our team! You will be responsible for answering phones, setting appointments. Routing and scheduling services. Smoke Free Environment.
Responsibilities:
- Answer phones & schedule appointment
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Routing and scheduling service appointments
- Confirming Appointment
- Filing documents and organizing files
Qualifications:
- Previous experience in customer service, in an office environment
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- The ability to type and file accurately
- Excellent communication and organizational skills
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Office: 2 years (Required)
- Phone etiquette: 1 year (Required)
Ability to Commute:
- Woodleaf, NC 27054 (Preferred)
Work Location: In person
Salary : $17 - $18