Director of Student Success

North Carolina Wesleyan University seek a dynamic and experienced professional and leader with experience in higher ed student services and academic advising to serve as the Director of Student Success. The Director of Student Success provides strategic leadership and oversight for programs designed to enhance student academic success, retention, and degree completion.

The position is responsible for developing, implementing, and assessing the first-year experience program (including first year academic advising) and support initiatives – including tutoring, academic coaching and intervention, supplemental instruction, and learning assistance programs. The Director works collaboratively with faculty, academic and student affairs, and university leadership to create an inclusive and supportive learning environment that promotes student achievement.

Key Responsibilities

· Develop and implement comprehensive academic support services that enhance student retention and graduation rates

· Provide academic advising and registration for incoming first-year traditional students as well as the instruction assignments for the University’s WES 101 (online, pre-orientation course for entering students) and COL 103 (skills-focused first semester course for entering students).

· Oversee tutoring, supplemental instruction, academic coaching, and study skills workshops.

· Design and implement intervention strategies for at-risk students, including early start systems and personalized academic support plans.

· Work closely with academic advisors, faculty members, the Office of Career Development and Leadership, and student affairs to provide holistic student support.

· Monitor and analyze student performance data to assess the effectiveness of academic support programs.

· Work with the Office of Institutional Effectiveness to generate reports on student retention, progression, and academic success metrics to share with institutional leadership.

· Identify and pursue funding opportunities, including grants and sponsorships, to expand academic support initiatives.

· Oversee hiring, training, and supervision of tutoring staff, peer mentors, and academic advisors and coaches.

· Promote academic support services through targeted marketing campaigns, social media, campus workshops, and orientation programs.

· Represent the university at conferences and professional organizations related to student success and academic support.

Required Qualifications

· Master’s degree in Education, Higher Education Administration, Student Affairs, or related field (Doctorate preferred).

· Minimum 5-7 years of experience in academic support, student success, or higher education administration.

North Carolina Wesleyan University is a liberal arts university, affiliated with the United Methodist Church. The university is located in Rocky Mount, North Carolina and serves approximately 1,500 students, including adult and professional students in the evening and online. The Wesleyan community celebrates the rich diversity of its student body. In the traditional day program, 43% are students of color, and 20% are international students.

Rocky Mount is in the eastern coastal plain region of the state, convenient to the Raleigh-Durham area and beaches, including the Outer Banks, Washington, DC, and the mountains of North Carolina are also within easy driving distance.

North Carolina Wesleyan University is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. Women, historically underrepresented minorities, and individuals with disabilities are encouraged to apply.

Application Process

Candidate are required to submit their resume and cover letter in addition to full contact information for three professional references to Dr. Molly Wyatt, Associate Provost for Academic Affairs and Advising, at mwyatt@ncwu.edu The application review will begin immediately and will continue until the position is filled.

A background and reference check will be required prior to employment. The anticipated start date is June 2025.

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: In person