What are the responsibilities and job description for the Care Coordinator position at NORTH CENTRAL BEHAVIORAL HEALTH SYSTEM?
Location: Ottawa office, LaSalle/Livingston County
Hours: Monday- Friday 8:00AM- 4:30PM, both office and community based.
Salary: $19.89 (Exact salary calculation is made based on education, credentials, and experience)
Job Summary:
Provide Comprehensive Care Coordination services to adults and older adults with physical disabilities and complex medical issues as defined by the Medicaid waiver criteria. This role is to enhance each individual's supports, connects to services and resources in order to avoid nursing home placement. Workers have hybrid work locations, home, office, and community.
Duties:
- Intial Assessments and periodic Reassessments by phone and in person.
- Home visits to assess the enviroment.
- Corridination of services and referrals to other organizations.
- Completes monthly check in via phone.
- Documents contacts within the payors electronic record keeping system.
- Assures patients have follow up from events.
- Works with team to update and provide treatment.
- Uses ADT system to track and reach out to patients.
- Completes training, attends internal and external meetings, participates in audits.
Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent origanizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills..
- Ability to prioritze tasks and to delegate them with everyone
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with electronic health record and computer programs.
Education:
- Bachelor's degree in social work, Social Science or health related field or RN.
- Valid driver's license, insurance, and reliable vehicle.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- 25% of time spent walking or standing
- Travel and exposure to community
Salary : $20