What are the responsibilities and job description for the Administrative Assistant position at North Central Industries, Inc.?
Company Overview
North Central Industries, Inc. has been a leading importer and wholesaler of 1.4G Consumer Fireworks since 1955, based in Muncie, Indiana. With over 650 different items and three expansive warehouse facilities totaling over 200,000 square feet, we pride ourselves on our knowledgeable sales staff who are eager to assist with all fireworks needs.
Summary
We are seeking an Administrative Assistant to join our team at North Central Industries, Inc. in Muncie, Indiana. In this vital role, you will support our operations by managing administrative tasks and enhancing customer interactions, contributing to our mission of providing exceptional service in the fireworks industry.
Responsibilities
- Answer & Screen Phone Calls, Direct to Appropriate Person
- Greet all guests and customers in a kind and professional manner
- Receive, Enter, and Process Wholesale Fireworks Orders
- Communicate Directly with B2B Customers to Facilitate Wholesale Orders
- Prepare Shipping Quotes & Schedule Pick Ups
- Reconciling Wholesale/Retail Sales Accounts
- Organize, Track & Maintain Order Paperwork from receipt to invoice submission
- Provide general administrative and clerical support for office and warehouse operations.
- Maintain Company shared databases
- Full time position with benefits and hours are Monday through Friday 8AM-5PM.
Qualifications
- Proven experience in an administrative or customer service role.
- Strong organizational skills with attention to detail.
- Excellent phone etiquette and communication abilities.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Problem Solving skills and motivation to find solutions.
- Experience with front desk operations is preferred but not mandatory.
- Familiarity with clerical duties such as filing and record-keeping.
If you are ready to bring your organizational skills and passion for customer service to our dynamic team at North Central Industries, Inc., we invite you to apply today!
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $21