What are the responsibilities and job description for the AM Dock Supervisor position at North Coast?
There’s a Place for You at North Coast
A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
All morning 950 drivers report directly to the AM Dock Supervisor. This position requires holding drivers accountable to North Coast standards, policies and procedures.
What You Will Do:
- People manager responsibilities.
- Timecard approval/vacation/sick time authorization.
- Ensuring all orders are on a manifest and manifests are closed by EOD.
- Responsible for Driver annual performance reviews.
- Review Lytx events and coach drivers accordingly.
- Review fleet issues, repairs needed and communicate with vendors and Fleet Manager.
- Communicate with the Sales Team any customer issues or orders/shipping instructions.
- Ensure all PM orders are manifested and delivered accordingly.
- Review drivers post route analysis and time per stop through Insights and coach drivers accordingly.
- Review and ensure drivers complete any assigned training on time.
- Complete Incident and Accident reports when needed and submit.
- Ensure all customer orders are identified and loaded for same day delivery.
- Support for drivers finding orders on the dock.
- Target pull time support and adherence.
- Dispatch emails with response time of 1 hour.
- Research orders and solve problems where needed.
- Feedback to staging team on improvement opportunities.
- Keep the dock area clean and organized.
- Other duties as assigned.
What You Will Bring:
Clear and concise communication skills
Ability to write routine reports and correspondence
- Fluent in North Coast warehouse and system processes
- Self-starter, team player with the ability to lead others with a quality focus
- Previous warehouse and driving experience
Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Willingness and desire to improve knowledge and skill level of self and others
Physical Requirements and Work Environment:
- Repetitive lifting and pulling heavy objects (50 lbs.)
- Forklift and stock picker use
- Warehouse environment
- Frequent use of computer terminal and RF scanner
- Usual 40-hour work-week Monday through Friday however based on business needs evening and weekend hours may occasionally be required
- Requires regular and reliable on-site attendance
What We Offer You
We offer great family-friendly benefits to full-time associates:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Tuition Reimbursement
- Employee referral bonus
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric
Learn more at https://www.northcoast.com/about
North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
