What are the responsibilities and job description for the Healthcare Front Desk Support position at North Community Counseling Centers, Inc?
The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent communication skills using both the phone and computer. They will be detail oriented, love helping others, able to multi-task and take on additional duties when requested.
Required administrative support experience in medical, dental or mental health (or related setting). This position may require you to work at more than one clinic site.
Responsibilities:
-Answer incoming calls
-Schedule clients in the Electronic Medical Record (Carelogic)
-Check clients in
-Gather client information
-Insurance verification
-Intake and new client set up (as needed)
-Make reminder calls
-Scan documents to client charts
-Support prescribers
-Support clinic staff
Qualifications:
Previous office experience in related setting
Compassionate and caring demeanor
Ability to build interact with clients in a pleasant and professional manner.
Excellent written and verbal communication skills
Ability to work independently and take direction.
Punctual/reliable
Ability to handle multiple tasks at one time.
Computer skills a must
Customer Service experience required.
Hours: Monday - Friday
Job Types: Full-Time
Hourly Rate: $15.00 - $17.00 per hour
Experience:
Front Desk: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Education:
Associate (Preferred)
High School Diploma or GED
Salary : $15 - $17
