What are the responsibilities and job description for the Women's Empowerment Clinical Program Manager position at North Community Counseling Centers, Inc?
We are looking for an empowered LSW or LPC who is dedicated and passionate about behavioral health to join us in our mission to change the lives of the people in our community. The Women’s Empowerment Program (WEP) Manager oversees the daily operations of the WEP program and reports to the Director of Community Based Programs. This position must have advanced problem-solving skills and the ability to participate effectively in the decision-making process with the management team.
The WEP Program Administrator will work closely with the management team to meet the expectations of the clients and the agency in a way that complies with all relevant rules, laws, standards and best clinical practices.
About Us
North Community Counseling Centers (NCCC) is a nonprofit, mental health and addiction agency that has been providing essential services since 1968. We’re on a mission to assist people in the community to achieve their maximum potential by providing behavioral healthcare services in a healthy, comfortable, and safe environment. With four locations and home- and school-based programs, NCCC is able to offer solutions to challenges related to mental health and addiction. In addition to therapy, NCCC offers case management, substance use disorder treatment, and youth and adolescent programming. We invite you to join our team and start changing lives today.
Duties and Responsibilities:
- The ability to manage and provide support to co-workers, clients, and the program director.
- Support the development and/or documentation of training implementation and tools.
- Provide contractual quality assurance and controls
- Act as a liaison between the community, resources, clinicians, and the Program Director.
- Interact professionally and respectfully with clients.
- Communicates effectively with others.
- Seeks feedback from clients/co-workers.
- Abides by and has knowledge of agency confidentiality policies and HIPPA rules.
- Takes appropriate action on complaints/requests of customers
- Participates in Quality Improvement training and implementation as needed.
- Updates, maintains, and assures that all client documentation is accurate throughout the program.
- Assist the Program Director with administrative tasks as needed.
- Participates in community and internal activities.
- Communicates needed information respectfully and clearly with clients, providers, and staff.
- Perform other duties and special projects as assigned.
- Meets minimum productivity as per agency policy.
- Assesses personal training needs, sets goals to meet these needs, and achieves them.
- Perform other duties and special projects as assigned.
Qualifications:
- Must have an LSW, LPC, or MFT
- Strong documentation skills and ability to use electronic health record system
- Ability to complete administrative tasks efficiently.
- Compassionate and caring demeanor
- Ability to build rapport with clients
- Strong leadership qualities
- Excellent written and verbal communication skills
- Valid driver’s license & insurance
- Must have an operating vehicle
- Ability to pass a drug screen and background check
Agency Benefits:
- Medical, dental, and vision insurance coverage
- Compensation is dependent on licensure
- Free CEU training
- Mileage reimbursement
- Flexible schedule
- Remote and in-office work environment
- Paid vacation and sick time
- Guaranteed 9 paid holidays
- Competitive reimbursement
- Monthly bonuses as earned.
Job Type: Full-time with some evenings and weekends as needed.
North Community Counseling Centers is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.