What are the responsibilities and job description for the Point of Sale Implementation Specialist position at NORTH COUNTRY BUSINESS P RODUCTS INC?
Point of Sale Implementation Specialist
Locations: Plymouth, MN
Are you in the hospitality industry with an aptitude for technology and looking for a career change? This is the opportunity you have been waiting for! This position is accountable for ensuring excellent client services and working knowledge of the retail, grocery, or hospitality industries as it relates to the software of point of sale systems.
WHO WE ARE – 100% Employee-Owned Point of Sale Technology Company
When you join our company, you’re more than an employee. You’re an associate and contribute to NCBP’s ownership culture, which means that you share in the value of our profits and our success.
WHO YOU ARE
You love interacting with clients and creating positive experiences. You are someone who thrives on making technology easier for others to use in the hospitality industry and thrives in a team environment!
WHAT YOU’LL BE DOING
- Providing positive experience and service to all clients.
- Program/configure, test, and document POS systems/software and make modifications to existing programs as well as configure advanced network options and 3rd party interfaces.
- Effectively and efficiently manage a project within scope for every installation assigned and ensure a high standard of service and satisfaction for the client.
- Provide knowledge and proficiency of POS software, operating systems, and networks for all product lines as assigned
- Effectively train clients in POS functionality.
- Analyze the needs of clients through client surveys and by collaborating with Sales and Implementation Managers.
- Develop detailed project documentation upon completion of the project.
- Maintain current knowledge of PCI/DSS compliancy on POS systems.
***Travel is an essential part of this role. A vehicle will be provided for all business-related travel.
WHAT ARE WE LOOKING FOR
- Previous POS system integration/implementation is a plus.
- Experience in the retail, hospitality, or grocery industry is preferred.
- Daily travel, including some overnight travel, is required.
- Proficient in using Microsoft Office Suite, mainly Outlook, Word, and Excel.
- Ability to train clients on technical applications.
- Excellent communication skills (verbal, written, and listening), attention to detail, and organizational skills are required.
- SkyTab experience is a plus!
- WILL TRAIN THE RIGHT CANDIDATE
We attribute our growth and success to the spirit and integrity of our associate owners. From entry-level to leadership positions, we offer challenging career choices and growth potential. If you want to be part of an innovative company and truly share in our success, take a look at what we have to offer!
When you join our company, you’re not an employee. You’re an associate and co-owner of North Country, which means that you share in the value of our profits and our success.
We offer a competitive compensation and benefits package that includes:
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Paid Time Off (PTO) and Paid Volunteering Time Off (PIC)
• Medical, Dental, Vision and more!
Visit us at www.ncbpinc.com
NCBP is Employee Owned and Operated.
NCBP is an Equal Opportunity Employer. It is our policy not to discriminate against any applicant or associate because of age, sex, gender, marital status, genetic information, status with regard to public assistance, veteran status, race, color, religion, national origin, disability or any other protected characteristic protected by federal, state or local law.
Salary : $20 - $30
