Change Management Project Manager - Job# 969

                           CHANGE MANAGEMENT PROJECT MANAGER

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

Supervision

Receives general supervision from the Quality Improvement Manager.

The Position and Job Summary

The Change Management Project Manager will facilitate the life cycle of implementing State directives, projects identified by internal workgroups and/or Executive Administration, and departmental Standard Operating Procedures (SOPs).  This position also assists with the analysis, design, and delivery of agency-related change management education efforts and communications.  

• Facilitate the development of policies, procedures, and other internal organizational tools.
• Lead agency projects through the project life cycle.
• Determine the effect of State directives and other identified projects on the agency’s policies and procedures and recommend plans for alignment.
• Identify project stakeholders to be involved in workgroups and other project aspects.
• Plan, coordinate, lead, and facilitate workgroups and project planning meetings.
• Establish and maintain relationships with relevant client stakeholders and departments, providing regular contact on project status and changes.
• Maintain processes for managing and prioritizing project lifecycle.
• Participate in the design and delivery of trainings.
• Meet a project’s established goals and measures of success. 
• Use project management tools to track timelines, responsibilities, tasks, etc. 
• Attend agency meetings to provide project updates, obtain feedback and information from stakeholders, answer questions about projects, and gather information to help drive projects.
• Collaborate in development of satisfaction surveys, postcards, and reports.
• Other projects and/or duties as assigned.

Employment Standards 

Knowledge:

• Understanding of Change Management
• Understanding of Organization Development and the Prosci ADKAR Model
• Understand the concept of “finding the why,” EBA, and emotional intelligence

Education & Experience

A Master’s degree in a related field and one to three years of related experience or Bachelor’s degree in an unrelated field and three to five years of experience.

Skills and Abilities 

• 2 or more years of Project Management or Change Management experience.
• Strong attention to details and critical thinking skills.
• Problem solving and root-cause identification skills.
• Proven success working with management.
• Proven ability to meet deadlines.
• Strong written and verbal communication skills.
• Excellent presentation skills.
• Experience in leading and facilitating project meetings.
• Experience in relationship building.
• Experience in project management and overseeing projects.
• Experience in developing outlines and tools for change management projects and processes.
• Ability to work well independently under pressure of multiple deadlines and by prioritizing multiple work responsibilities.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to lift and carry up to 10 lbs.

Essential Requirements 

This position requires the use of a personal vehicle while conducting business and must possess a valid (Class C) California driver’s license. Travel to Santa Clarita and Antelope Valleys will be required. 

Language Skills

• English 
• Bi-lingual Spanish a plus, but not required

 NLACRC Offers an Excellent Benefits Package 

We offer employees a variety of health and dental plans:

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. 
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.  We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees 
• No cost Vision plan for employees and eligible dependents 
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option

Please note that benefit costs are pro-rated for part-time employees.

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. 

Diversity, Equity, and Inclusion 

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. 

Compensation

This is an exempt position.  Bi-weekly salary range of $3,390.00 - $4,577.00.

NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance