What are the responsibilities and job description for the Office Assistant II - (Bilingual - SP) position at North County Regional?
The Organization
North Los Angeles County Regional Center "NLACRC" is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Supervision
This position receives general supervision by Supervisors / Managers / Directors.
The Position and Job Summary
Assigned duties may vary and other duties may be assigned.
Reception / Clerical - Facilities Department
- Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions. Greets consumers, families, and other visitors. Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.
- Supports Facilities Department - Liaison to Facilities personnel and various vendors.
- Schedules appointments with consumers, related parties or internal staff.
- Reserves rooms for meetings and conferences; maintains department calendars for staff.
- Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.
- Types, inputs, and maintains documents, consumer information and / or related data into computer databases, software, tracking systems / tools, etc.
- Prepares reports / documents by collecting and collating information. Sets up and maintains paper and / or electronic filing systems.
- Maintains, stocks and inventories supplies as assigned.
- Performs other related duties as required.
Mailroom, Scanning and Filing
Employment Standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education & Experience
Skills and Abilities
Microsoft Office and related applications. Knowledge of general office functions and customer service skills. Ability to operate a computer and enter data accurately. Ability to speak and write in an organized and effective manner. Ability to write with excellent grammar. Ability to be detail oriented. Ability to multi-task. May require bilingual Spanish dependent upon the position.
Essential Requirements
Valid California Driver's License and reliable transportation, or acceptable substitute, required. Bilingual English / Spanish is required.
NLACRC Offers an Excellent Benefits Package
We offer employees a variety of health and dental plans :
Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is an exempt. Regular salary $20.99 - $29.66 per hour, plus $69.24 per bi-weekly pay period for bilingual services (Spanish).
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Salary : $21 - $30
