What are the responsibilities and job description for the Materials Management and Quality Assurance Director position at North County Transit District?
The Materials Management and Quality Assurance Director is responsible for overseeing the acquisition, management, and distribution of parts, and ensures that assigned quality standards are met across all applicable operations. This role leverages technology, and strong planning and analytical skills to optimize supply chain processes and ensure compliance with industry regulations and applicable quality standards. The Director will work closely with internal and external stakeholders to maintain high-quality standards, minimize defects and downtime, and improve overall operational efficiency.
Distinguishing Characteristics
This position is distinguished by the need for a professional demeanor. The Material Management and Quality Assurance Director is responsible for managing the acquisition, inventory, disbursement and loss prevention of stored parts and materials. This role ensures that bus fleets are properly maintained by coordinating the timely delivery of parts, fuel, and equipment while also handling inventory management. Additionally, the Material Management and Quality Assurance Director plays a key role in maximizing quality assurance standards. Strong analytical and technological skills, as well as organizational and strategic skills, are essential for managing resources, maintaining operational continuity, and ensuring smooth day-to-day bus operations.
Supervision Received and Exercised
This position reports to the Chief Operation Officer and will provide direct supervision to the Warehouse Manager and Quality Assurance Manager, as well as other assigned staff. This position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.
Working Conditions
Normal working conditions for this position are in an office and maintenance facility. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations as required. The ability to work additional hours outside a normal work schedule may be required to fulfill the expectations of the role.
Essential Functions
Duties may include, but are not limited to, the following:
Materials Management:
Oversee the sourcing, disbursement, and inventory management of parts.
Develop strategies to optimize parts availability, reduce costs, and improve efficiency.
Establish relationships with suppliers and negotiate contracts to ensure the best quality and pricing.
Plan, implement and oversee tracking systems and tools to optimize stock levels and demand.
Quality Assurance:
Develop and enforce quality assurance policies and procedures.
Ensure compliance with industry standards, regulatory requirements, and company policies.
Lead quality control inspections, audits, and testing of parts and components.
Assist in investigating and resolving quality-related issues, implementing corrective and preventive actions.
Work with engineering and production teams to ensure parts meet design and functionality requirements.
Leadership & Strategy:
Exercise strong planning skills and leverage technology to optimize supply chain needs.
Lead a team of quality assurance and parts management professionals.
Define and track key performance indicators (KPIs) to assess quality and efficiency.
Drive continuous improvement initiatives to enhance quality and reduce waste.
Collaborate with operations, engineering, and customer service teams to address quality concerns.
Report quality trends and supply chain risks to executive leadership.
Monitors developments related to assigned areas, evaluates their impact upon NCTD operations and recommends and implements policy and procedural improvements.
Advises management staff and the Board of Directors on Supply Chain, Logistics, Material Planning, and Inventory Control activities and issues.
Provides for continuous professional development training for all employees.
Directs the creation and maintenance of an atmosphere which promotes positive human relations and open communication between employees and supervisors and ensures that employees can effectively contribute to the accomplishments of the organization's and NCTD 's goals and objectives.
Adheres to and monitors compliance with NCTD's policies, procedures, budget, goals, and objectives.
Communicates NCTD's safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for safety performance of all assigned employees.
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of NCTD are carried out.
Other duties as assigned.
Experience/Education
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Business, Public Administration, or a related field;
Master's Degree in Business, Public Administration, or a related field preferred.
Experience
Five years of relevant management-level experience in procurement, materials management, warehouse management, and/ or logistics
Certificates/Licenses
Possession of and the ability to maintain a California driver’s license, Class C, with less than 6 points in the prior 36-month period and no DUIs in the prior 7 years.
- Forklift certification/license.
- Must be able to obtain and maintain access to Marine Corp Base Camp Pendleton.
- Six Sigma, ISO or Lean certified preferred.
General Requirements
Exceptional relationship-building skills to deal competently with individuals at all levels of responsibility and authority.
- Ability to leverage technology to optimize department performance.
- Ability to manage highly confidential and challenging situations with diplomacy and tact.
- Ability to work under pressure, multi-task, and organize workflow to deliver high-quality products within established deadlines.
- Ensure key organizational goals, priorities, values, and other issues are considered in making program decisions.
- Exercise leadership to implement and ensure that NCTD's mission and strategic vision are reflected in the management of assigned staff.
- Knowledge of loss control best practices
- Ability to perform inventory audits and cycle counts.
- Knowledge of shipping methods for large or unusual items.
- Acquire and administer financial, material, and information resources to accomplish NCTD's mission, support program policy objectives and promote strategic vision.
- Explain, advocate, and negotiate with individuals and groups internally and externally to develop an expansive professional network with other organizations and organizational units.
- Compile, analyze, and interpret complex data.
- Strong written and oral communication skills, including knowledge of the structure and content of the English language such as the meaning and spelling of words, rules of composition and grammar. Superior writing and proof-reading skills.
- Intermediate to advanced proficiency in computer software programs, particularly the Microsoft Office Suite.
- Experience with Document Management Systems and Enterprise Resource Planning (ERP) systems, such as JDEdwards plus.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions, work with office equipment, and periodic lifting of equipment up to 50 pounds is required.
Ability to hear, see and to communicate verbally in the English language to exchange information.
Ability to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain.
The incumbent in this position will be exposed to a high noise environment that includes moving machinery and/or vehicles.
May be subject to fumes, odors, dusts, gases, chemicals, and electrical hazards.
Ability to walk, climb, balance, bend, carry, push, reach, sit, stoop, stand and stand for extended periods.
Incumbents in this position must have good distance vision and/or depth perception to judge distances and color recognition. Requires safe use of sharp objects and tools.
Position requires extensive safety training and/or use of protective devices and personal protective gear.
Machines / Tools / Equipment
Ability to operate a personal computer and Microsoft Office Suite programs.
Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone.
Salary : $137,497 - $223,800
