What are the responsibilities and job description for the Employment Advisor position at North Dakota Job Service ND?
Summary of Work
Do you have a natural talent for helping others succeed? If you would thrive in a people-focused environment where you can use your computer skills to assist job seekers and connect individuals with valuable resources, we invite you to join our team as an Employment Advisor at the Williston Workforce Center!
About the Role
As an Employment Advisor, you will play a key role in empowering job seekers by providing personalized support, resources, and guidance to help them secure meaningful employment. Through in-person meetings, phone calls, and email correspondence, you will assess clients' skills, interests, career goals, and areas for development. You will assist them with resume writing, interview preparation, navigating the JobsND.com website, and filing for unemployment insurance if needed. Additionally, you will provide labor market insights, connect clients to training opportunities, and direct them to additional services that can aid in their job search success.
- Assist customers in using Workforce Center resources, self-help tools, and the JobsND.com website for job searches, career development, and unemployment claims.
- Provide job seekers with labor market insights, in-demand occupations, required skills, and guidance on resumes, job applications, and interviews.
- Conduct orientations on Workforce Center services, assess eligibility for workforce programs, and assist with applications.
- Offer follow-up services to track client progress and provide ongoing support.
- Promote events, job openings, and employer spotlights on social media using Canva for flyers and content.
- Travel within Divide, Williams, and McKenzie Counties for outreach activities (overnight travel is typically not required).
Who We're Looking For
The ideal candidate finds joy in helping others succeed and working in-person in a collaborative and fun team environment. We're looking for someone who excels at creating a supportive and inclusive environment where all clients can feel valued and understood, regardless of their background, skillset, experiences, and perspectives. You must be customer service driven, a strong communicator, comfortable working in Microsoft Products to include Word, Excel and Outlook, eager to lend a helping hand and working one-on-one with clients, find enjoyment in problem-solving to meet individual needs, and providing comprehensive employment support.
Prior experience in teaching, career counseling, human resources, or a related field is beneficial but we welcome anyone who can demonstrate relevant experience and/or education, is self-motivated, and finds reward in helping others succeed to apply.
Minimum Qualifications
- a bachelor's degree in a related field plus at least two (2) years of related work experience
- OR at least six (6) years of related work experience and a high school diploma or equivalent
Preferred Qualifications
The preferred candidate will be able to demonstrate a strong skillset in using Microsoft Office products, working knowledge of promoting through social media and/or creating flyers using Canva, prior experience providing customer service to a diverse population, and excellent communication and problem-solving skills.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.