WIOA Advisor

Summary of Work

Workforce Innovation and Opportunity Act (WIOA) Advisor

Client/Case Management Services - Provide intensive 1:1 Client/Case Management Services including orientation to program services, completing intake and eligibility determinations; conduct assessment of education, skills, abilities, and career goals through interviewing, testing, and other methods; in accordance with regulations, may refer clients to partner/other agencies to remove barriers to employability; prepare individual action plan for clients to include job search, mock interviews, soft-skill development, and resume preparation; educate client on labor market information, job opportunities, navigational key word searches, training programs, transitional skills, and other services; and follow up as needed/required with client on services.

Adult and Dislocated Worker Services - Assist eligible individuals secure and retain employment that increases earning potential through employment, education, and training assistance and provided follow-up services to individuals who obtain unsubsidized employment while enrolled or as a result of participation.

Youth Services - Assist eligible out-of-school youth and in-school youth with one or more barriers to employment, prepare for post-secondary education and employment opportunities, attain educational and/or skills training credentials, secure employment with career/promotional opportunities and provide follow-up services to help ensure the youth is successful in employment and/or postsecondary education and training.

Compliance and Reporting - Maintain files and records for each client, including supporting documentation for the program to meet compliance with contract requirements, policies, and procedures; ensure program benchmarks are met and/or exceeded; and complete all paperwork and reports as needed/requested.

Resource Room & Reemployment Activities - Determine Client/Case Management Services needed and coach clients through reemployment activities including, but not limited to: VOS and email account set up; resume and cover letter creation/updating; Interview preparation; assess job seeker skill gaps and provide necessary resources such as training videos; refer job seekers to job fairs and other employer resources; guide job seekers on career exploration tools, and train job seekers on search methodology; educate clients on website features, including demonstration of how to use/obtain labor market information; and refer clients as needed to available programs they may be eligible for.

Community Engagement - Cultivates relationships throughout the community such as schools, boards, chambers, economic development associations, and other workforce programming partners represents the organization on committees and task forces; and prepares and delivers public addresses at events as needed.

Travel - Required for training and to perform outreach activities to customers/clients in the following 4 counties: Grand Forks, Nelson, Pembina, and Walsh.

Minimum Qualifications

Requires a bachelor's degree in a related field and two years of work experience assessing an individual's talent, hard and soft skill inventory, and/or employment barriers, in order to prepare job seekers and students for the workplace, create career pathways, enhance training opportunities, identify transferrable skills for displaced or disabled workers.

Additional work experience can substitute for the educational requirement on a year-for-year basis.

Preferred Qualifications

Preference may be given to individuals who demonstrate prior experience with public speaking/group presentations, 1:1 case management, training and conducting assessments, working with diverse groups of people, and/or knowledge of local community resources. Candidates who are fluent in a second language are also preferred.

380 Application Procedures

All application material must be received on or before 11:59 p.m. on the closing date.

• JSND does not provide sponsorships.
• Applications will ONLY be accepted online through the ND PeopleSoft System.
• In addition to the online application, applicants MUST upload the following documents
  • Resume;
  • Cover letter (addressed to Human Resources Division);
  • Copy of their college transcript (if using to substitute for experience requirement); and
  • At least three business references with contact information.
• Applications will be scored based on a 100-point job related personnel system.
  • Application materials should include information which clearly articulates how you (the applicant) meet the position's minimum qualifications and can perform the summary of work. It is very important to be thorough and detailed on all your application materials.
• Applicants claiming ND veteran's preference must submit documentation proving their ND residency and eligibility under North Dakota Century Code 37-19.1 by uploading the following:
  • Veteran must upload a Form DD-214;
  • Disabled Veteran must upload a Form DD-214 and a current statement of disability from the Veterans Administration which is less than 1 year old;
  • Spouse of Disabled Veteran must upload a Form DD-214, a copy of the marriage certificate, and a current statement of disability from the Veterans Administration which is less than 1 year old; or
  • Spouse of a Deceased Veteran must upload a Form DD-214, a copy of the marriage certificate, and a copy of the veteran's death certificate.
• For assistance, contact to following individuals in advance of the position closing date:
  • Shenille Lillejord, HR Officer, at 701-328-2151 or slillejord@nd.gov for:
    • accommodation or assistance with the application or selection process; or
    • a complete Job Description Questionnaire.
• For questions regarding the position's duties or requirements; contact the following individual(s) in advance of the position closing date:
  • Dustin Hillebrand at (701) 795-3703

TTY users may use Relay North Dakota at 711 or 1-800-366-6888.

Equal Opportunity Employer

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.