Information Services Assistant

Join our team of dedicated professionals at the State Library, where we provide pathways to information and innovation by making connections, strengthening communities, and enriching lives!

POSITION: Information Services Assistant

HIRING SALARY: $2,575 - 2,800/month

CLOSING DATE TO APPLY: January 20, 2025

In this essential position, you will be responsible for providing book vending machine management, performing tasks in shipping and materials management, and assisting patrons at the Information Services Desk for circulation and reference.

You will be the staff member responsible for performing on-location administration of library vending machines around the state, including transportation, loading and unloading of library materials in machines, and providing patron assistance with machines over phone or via email. You will also perform visual inspections of the vending machines, communicate any issues, and follow up as needed.

On a day-to-day basis, you will check in and check out materials in the library, re-shelve, shift, and straighten materials, provide basic reference and research assistance to patrons including the general public and staff of other state agencies, process incoming and outgoing mail, and conduct shelf reading and inventory of NDSL materials. You will keep accurate postage records and department statistics, and record charges, payments, and cash box receipts.

Occasional overnight travel will be required.

The required qualifications of this position:

• High school diploma or GED
• One year customer service experience
• Valid drivers license
• Ability to bend, kneel, twist, and lift up to 50 pounds
• Capacity to work outdoors in all weather conditions

The preferred qualifications of this position:

• Previous library experience
• Excellent written and oral communication skills
• Detail-oriented with a commitment to accuracy
• Excellent listening skills
• Good computer skills

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

All applications for open State Library positions must be made via the State of ND Careers site: www.nd.gov/careers. Paper submissions will not be accepted. Application materials must be received by 11:59pm on the posted closing date. Incomplete applications will not be considered. All potential applicants must upload the following documents in a .pdf, .doc, or .docx format:

• Resume
• Cover letter that includes a brief description of the applicant's background/qualifications

Applicants must be legally authorized to work in the United States. The State Library does not provide sponsorships.

Contact Laural Sehn, Fiscal and Administrative Services Director, at 701.328.4652 or lmsehn@nd.gov for more information, accommodation, or assistance in the application or interview process.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.