IT Systems Specialist

Description & Details:

The Ag Communication computer services unit provides hardware and software support to NDSU Agriculture.

Provide computer and customer support

• Install software, configure and set-up new computers and equipment
• Utilize tools to diagnose and resolve hardware and software issues
• Recommend and perform repairs, replacements or upgrades on hardware and software
• Travel to off-campus sites when necessary
• Utilize management tools to maintain systems
• Keep support guidelines up to date

Operate and utilize administrative and management systems

• Deploy supported Windows images
• Utilize remote support management tools (SCCM, Simple Help)
• Deploy updates and software
• Help identify and resolve desktop security issues using Active Directory and other management software

Participate in IT industry activities

• Study relevant industry information to remain current on emerging technologies.
• Provide consultation, training and education on IT Security issues.
• Cooperate and collaborate with colleagues across the state (county technicians, NDACo, NDUS, ITS, etc.)

Work Schedule:

Monday - Friday, 8 a.m. to 5 p.m.

Advertised Salary:

$52,000/year

Minimum Qualifications:

Bachelor’s Degree or Associate’s Degree and three years related work experience in information technology, security systems, computer information systems, computer management information systems or similar.

Preferred Qualifications:

Core Competencies:

• Computer hardware and software skills
• Ability to learn new skills and teach them to others
• Good interpersonal, oral and written communication skills
• Customer service oriented
• Organizational and prioritization skills
• Good team player

Applicant Materials Required:

Resume, Cover Letter, References

NDSU OFFERS EXCELLENT BENEFITS!

Full time employees are eligible for the following benefits:

• Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
  • Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
  • Benefits begin the first of the month following date of hire
  • Wellness benefits are included for healthy lifestyle participation
• Superb Retirement Plan
  • Employer Contributions range from 7.5% - 12.26% based on position
• Basic Term Life Insurance
• Tuition Waivers for Employee (three classes per calendar year)
• Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
• Paid Leave – including Annual leave, Sick Leave and 10 paid Holidays
• Employee Assistance Program
• Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
• More Detailed Information Here: Benefits | Human Resources | NDSU

About Us:

North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.

NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.

NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.

No Smoking Notice:

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

EO/AA Statement:

NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, 701-231-7708, ndsu.eoaa@ndsu.edu.

Diversity Statement:

NDSU strives to be a community of belonging, recognizing unique differences as strengths of our university. We seek to recruit and retain a diverse workforce that supports a community in which diverse populations and perspectives will know and learn from one another. NDSU values candidates who are committed to our core values of respect, inclusivity, community, creativity, excellence, impact, innovation, integrity, resilience, responsiveness, and transformation. Successful candidates will be committed to and help advance our strategic goal to create and maintain an open and respectful environment to promote inclusivity and diversity as a cornerstone of education, research, and outreach.

Veteran’s Preference Notice:

This position is subject to North Dakota Veteran’s Preference requirements.

Reasonable Accommodation Information

North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at 701-231-8961 or ndsu.hr@ndsu.edu.