What are the responsibilities and job description for the Corporate Security Specialist Team Lead position at North End Teleservices, LLC?
Roles and Responsibilities:
Join our team as a Corporate Security Team Lead and become a crucial guardian of our organization's safety. You'll oversee daily security operations, ensuring that our environment remains secure. Your responsibilities involve not only managing the security team but also maintaining and enforcing vital security protocols. You'll play a pivotal role in identifying and addressing potential risks, collaborating with various departments, and strategizing to neutralize threats. As the point person for both internal and external stakeholders, you'll provide guidance and support to the security team, ensuring the overall security and well-being of our organization.
Job Duties:
- To protect our customers' property, people and/or assets by providing security services to ensure the safety of all employees.
- Supervise daily security team operations, ensuring efficient task completion.
- To undertake additional training to ensure continuous self-development.
- Monitor surveillance and alarm systems, swiftly responding to security breaches or incidents.
- Educate and train security personnel on protocols and emergency response plans.
- Investigate security incidents, accidents, and breaches, preparing comprehensive reports with improvement recommendations.
- Collaborate across departments to integrate security measures into all operational facets, including events, facility management, and employee safety.
- Stay abreast of evolving security trends, technologies, and regulations, providing recommendations for system and procedural enhancements.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Robust leadership and supervision skills.
- Profound problem-solving and decision-making capabilities to analyze intricate security issues and devise effective solutions.
- Exceptional communication skills, confidently engaging with individuals at all organizational levels.
- Expertise in security principles, encompassing risk assessment, threat analysis, and emergency response planning.
- Meticulous attention to detail and composed demeanor during high-pressure emergency scenarios.
- Outstanding organizational and time management skills, skilled at task prioritization and meeting deadlines.
- Knowledge about pertinent security laws, regulations, and industry best practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
DEI Competencies:
Diversity equity and inclusion as a leadership competency is a measure of success within NET.
- Cultural competence:
- Understand multiple frameworks, values, and norm.
- Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts.
- Negotiation: Negotiates and facilitates cultural differences, conflicts, tensions, or misunderstandings.
- Judgement: Can discern when to inquire, advocate, drive, or resolve more decisively.
- Continuous learning: Commits to continuous learning / improvement in diversity, inclusion, and cultural competence.
- Corporate communications: Acknowledge and address possible unfavorable impact.
- Corporate Social Responsibility: Influences media and marketplace via communication and community outreach to competitively position the organization.
- Brand Management: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to: Enhance the supply chain Increase market share, revenues, and loyalty.
- External Market Knowledge: Understands and is current on global and local trends/ changes and how they inform and influence D&I.
- Supplier Diversity: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to: Enhance the supply chain Increase market share, revenues, and loyalty.
Skills & Requirements:
- High school diploma or equivalent; a bachelor's degree in criminal justice is preferred
- Proven experience in a security role, with a minimum of 3 years of relevant experience.
- Previous experience in law enforcement, military, or private security is highly desirable
- Knowledge of first aid and CPR preferred
- Clean criminal record and ability to pass a comprehensive background check
- Physical fitness and ability to perform security duties, including standing, walking, patrolling, and responding to emergencies
Compensation:
North End Teleservices will offer a comprehensive benefits package. Compensation is commensurate with skills and experience.
Attendance and Punctuality:
Employees will follow the work schedule assigned and must comply with the attendance and established punctuality requirements.
North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.
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