What are the responsibilities and job description for the Lincoln Customer Service Concierge position at North Florida Lincoln?
Lincoln Customer Service Concierge
Premier Lincoln Dealer in Jacksonville Florida area is looking Lincoln Customer Service Concierge
You provide a proactive / customer focused attitude to provide superior service to our client base.
Responsibilities :
- Assist our customers with making reservations for Service Center appointments by telephone and online appointments
- Verify the date and time and coordinating Pick up and Delivery of their vehicles and / or a loaners while their vehicle is in for Service if requested
- Work closely with ASM to ensure the best Experience possible
- Provide exceptional customer service to all clients
- Answer phone calls and emails in a timely and professional manner
- Handle customer inquiries, issues, and feedback
Requirements :
Benefits :
About the Company :
North Florida Lincoln is a premier automotive dealership dedicated to providing quality vehicles and top-notch customer service.
Join our team and be a part of a dynamic and rewarding work environment.