What are the responsibilities and job description for the Medical Office Specialist position at North Florida Medical Services?
Description
River City ENT is currently hiring for a Medical Office Specialist. We are looking for a highly capable and personable medical office specialist to assist us with day-to-day administrative tasks at our healthcare facility. In this role, you will be responsible for scheduling appointments, obtaining patient information, and verifying medical insurance information. To ensure success, the medical office specialist should possess experience in medical office administration and the ability to interact with patients.
Medical Office Specialist Responsibilities:
- Answering calls, as well as welcoming and assisting patients and visitors.
- Scheduling and confirming appointments, tests, treatments, and other procedures.
- Obtaining and updating patients' personal and health information.
- Creating and maintaining electronic health records.
- Preparing patients' files for consultation and evaluation.
- Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
- Verifying medical insurance information, as well as mediating between patients and medical insurers.
- Collecting co-payments from patients and following up on medical insurance claims.
- Entering payment information into an electronic billing system.
Interested applicants should apply or email their resume and a brief explanation of their interest in the position directly to rivercityent@nflsurgeons.com
Requirements
Medical Office Specialist Requirements:
- Proficiency in integrated electronic health record and medical billing software, such as Athena
- A minimum of 1 years of experience in a similar role.
- Knowledge of basic medical terminology and inventory management.
- Experience in maintaining patient files and updating electronic health records.
- Experience in processing payments and medical insurance claims. (1 year)
- Exceptional ability to create a welcoming and patient-centered environment.
- Ability to answer calls, schedule appointments, obtain patient information, and relay messages.
- Ability to verify medical insurance information.
- Excellent organizational and communication skills.