What are the responsibilities and job description for the Dental Office Front Desk and Treatment Coordinator position at North Florida Oral & Facial Surgery?
Job Summary:
North Florida Oral and Facial Surgery is seeking a skilled Front Desk and Treatment Plan Coordinator to join our busy practice. The Front Desk/Treatment Plan Coordinator plays a vital role in providing exceptional patient service and ensuring the smooth operation of the office. The ideal candidate will have experience in dental/medical receptionist duties and possess strong administrative skills.
Duties:
- Greet and welcome patients to the office in a friendly and professional manner.
- Schedule and confirm patient appointments using our dental practice software.
- Collect and update patient information, ensuring accuracy and adherence to HIPAA regulations.
- Assist patients with completing necessary forms and paperwork.
- Answer phone calls, respond to inquiries, and provide information about dental services.
- Coordinate treatment plans for patients.
- Explain treatment options, costs, and insurance coverage to patients.
- Verify insurance coverage for patients.
- Maintain patient records, including medical history and treatment notes, using winOMS software.
- Ensure the cleanliness and organization of the reception area and front desk.
Requirements:
- Previous experience as a dental receptionist or in a similar administrative role within a medical office setting
- Knowledge of dental/medical terminology and dental procedures.
- Familiarity with winOMS or other dental practice management software systems.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks in a demanding environment.
- Proficient in computer skills, including Microsoft Office Suite.
We offer competitive compensation based on experience.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Monday to Friday
Ability to Relocate:
- Jacksonville, FL: Relocate before starting work (Required)
Work Location: In person
Salary : $18