What are the responsibilities and job description for the Remote Call Center Agent position at North Florida Retirement Village?
North Florida Retirement Village is seeking a motivated and customer-oriented Remote Call Center Agent to join our team. The ideal candidate will have exceptional communication skills, a strong attention to detail, and a passion for providing excellent customer service. As a Remote Call Center Agent, you will be responsible for handling incoming calls and providing assistance to current and potential residents of our retirement community. This is a remote position with a flexible schedule, allowing you to work from the comfort of your own home.
Key Responsibilities :
- Answering incoming calls and providing excellent customer service in a professional and friendly manner
- Assisting current and potential residents with inquiries about our retirement community, including amenities, availability, and pricing
- Providing information on events and activities happening at the retirement village
- Handling and resolving resident complaints or concerns in a timely and effective manner
- Utilizing a computer software to update and maintain resident information
- Scheduling appointments and tours for potential residents
Qualifications :
Benefits :
If you are a self-starter with a passion for customer service and looking for a flexible remote position, then we want to hear from you! Join our team at North Florida Retirement Village and help create an exceptional retirement living experience for our residents. Apply now to start your rewarding career as a Remote Call Center Agent.
