Disaster Case Manager

About us

We are agile, rewarding and collaborative.

Our work environment includes:

• Work-from-home days
• On-the-job training
• Flexible working hours

Responsibilities:
-Perform outreach to identify vulnerable persons in need of services and referrals in Richmond, Columbia, & McDuffie counties.

-Screen applicants promptly and responsively to identify urgency of need and direct individuals to appropriate services, providing accurate and timely information and referral.

-Perform intake interviews via phone and/or in person, linking survivors to resources for urgent needs.

-Conduct comprehensive, individualized, strengths-based, and culturally-responsive assessments of each client’s disaster recovery needs and available resources.

-Engage each client to cooperatively participate in the development, implementation, and ongoing review of an individualized disaster recovery plan

-Empower the disaster survivor to effectively access the resources available in accordance with the sequence of assistance for disaster recovery

-Provide, refer, or otherwise arrange for individuals and families to receive needed services and resources identified in the recovery plan through the following actions:

§ assist in the restoration of pre-disaster social service benefits for qualified individuals;

§ verify unmet needs by obtaining records and/or contacting vendors;

§ network with other organizations to guide client through sequence of delivery without duplication of benefits or services;

§ advocate with and for clients by activities including but not limited to:

• preparing for and making case presentations on behalf of client;
• actively participating in long term recovery groups where such exists; and
• providing support and advocacy with governmental and non-governmental agencies and organizations when necessary.

-Monitor client progress toward recovery goals,

-Document using standardized forms and enter relevant information into the client tracker in a timely manner.

-Provide continuity of client services through case transfer or case closure.

Qualifications:
· Bachelor's degree in related field
· completion of a disaster recovery case management specific curriculum;

· safety screening as evidenced by a background check;

· able to maintain ethical conduct in accordance with organizational policy;

· conduct business in a manner consistent with the mission, values and policies of The North Georgia Conference of The United Methodist Church;

· able to maintain high standards for protecting client information, sharing confidential information only as agreed upon by the client and as evidenced by a signed release form;

· able to work calmly and effectively resolve conflicts in sensitive situations; able to work collaboratively with others

· computer literate, able to utilize word processing, database, and spreadsheet software. demonstrate ability to learn new and/or customized software;

· possess excellent communication skills both written and verbal;

· have a valid driver’s license and vehicle to be able to drive long distances in all areas within the service area;

· be organized and prepared for reports, meetings, briefings, and conversations with clients, staff and external partners;

· able to work without close supervision on assigned duties, and be willing to seek and accept supervision as needed;

· unquestioned confidentiality with sensitive financial and personal information;

· possess no outside business interest that may conflict with the organization’s goals and objectives;

· demonstrate helpful inter-personal skills, such as:

* genuine care and respect for individuals, families, and communities served;

* effective listening and interviewing skills;

This position offers the opportunity to make a meaningful impact in the lives of individuals in need. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Flexible schedule
• Professional development assistance

Schedule:

• 8 hour shift

Application Question(s):

• Do you have experience in social services case management?

Education:

• Bachelor's (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: On the road

Salary : $40,000 - $45,000