What are the responsibilities and job description for the Change Navigator Business Analyst position at North Highland?
REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN
Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new Change Navigator BA .
HOW WILL YOU MAKE CHANGE HAPPEN
Looking for a highly skilled Agile Business Analysts or Product Owners to ensure strong delivery.
Deliver in-depth analysis and assessment of overall data sets to be turned into requirements and solutions to support the overall Enterprise Change Journey efforts. Actively engage with a wide variety of roles across Client to elicit, and document specific requirements in the form of User Stories and testable Acceptance Criteria to define solutions within the Enterprise Change Journey.
YOU WILL :
Work in close collaboration with Product Managers / Owners, agile teams, developers, designers, and testers to ensure the business needs are well documented and understood.
Work with the testing team during the test phase to ensure that solution is accurate and free of bugs and issues.
Collaborate with the Enterprise Change Office training and Organizational Change Management as a subject matter expert to ensure the materials produced will effectively prepare our customers to use the proposed solutions.
Provide applicable knowledge transfer through mentorship, coaching and information sharing to ensure appropriate transition.
Adhere to the Change Methodology framework while producing deliverables.
IDEALLY, WE’D LIKE :
Experience developing detailed requirements for custom development as well as writing acceptance criteria using Gherkin.
Experience developing process flows.
Ability to work independently, driving the work as a Lead BA, with minimal guidance from their Client SME.
Ability to consider the user experience with respect to happy path / alternate paths and work with the UX Designer to develop a comprehensive solution.
CBAP certification would be a huge plus
TRANSFORMING CLIENTS. TRANSFORMING CAREERS.
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here’s how we make it happen :
Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.
Enviable Total Rewards. We inspire our employees to do their best work. North Highland’s Total Rewards Program encompasses PTO, Medical, Dental, Vision, STD / LTD, Life Insurance, FSA / HSA, 401(k), and a variety of other perks like a dedicated Health Advocate, commuter benefits, and legal assistance.
READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.
Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
This means North Highland has more than 3,500 experts in 50 offices around the globe on hand to partner with you.
Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO) / Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
