What are the responsibilities and job description for the Client Service Representative position at North Hills Animal Hospital & Resort?
Job Description
Job Description
North Hills Animal Hospital & Resort is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4-day / week schedule. Shifts can range from 8-10 hours and availability is needed Monday-Friday and rotating 1-hour Saturday & Sunday shifts.
Full-Time Benefits and Compensation :
- Compensation : $14 - $17 / hour, based on experience and skillset
- Health package : Medical, Dental, and Vision Insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Vacation, sick & holiday pay
- Internal growth opportunities
Minimum Qualifications and Skillset :
Friendly & out-going
Providing the Care our Community Deserves since 1945 :
The North Hills team strives to diagnose and treat Raleigh pets with the highest standard of medical and surgical methods. We primarily provide general wellness services, and soft tissue surgery, and have a large focus on dentistry. Our hospital team is comprised of three fantastic veterinarians, tenured technicians and assistants, and a talented support staff and boarding team. Most importantly, our team is committed to providing personalized attention and taking a family-focused approach to pet care so we can best support Raleigh pets and their owners.
If you love animals, share our desire for high-quality and compassionate care, and would like to join the best staff around, APPLY TODAY!
Salary : $14 - $17