What are the responsibilities and job description for the INTERNET SALES position at North Hollywood Toyota?
Pay Range : $25.92 per hour or 25% Commission or $300 flat for New or Used vehicle sold. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
Job Responsibilities :
Answer request via phone and email
Attend to the phone lines at all times in a friendly and prompt manner - reservations and general questions
Book and enter car reservations
Make recommendations based on customer needs
Upsell the product that we have
Apply customer focused sales techniques to determine customer needs and offer additional options and / or services to enhance their experience.
Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and / or additional services offered.
Assist customers by effectively responding to or resolving customer service issues.
Perform other customer related duties to ensure our service exceeds customer expectations.
Follow up with potential clients
Provide accurate information
Meet monthly department goals- sales, revenue
Follow department policies, procedures, and service standards
Communicate efficiently and professionally with your peers and customers
Qualifications :
Answers request via phone and email
Attends to the phone lines at all times in a friendly and prompt manner - reservations and general questions
Books and enter car reservations
Makes recommendations based on customer needs
Upsells the product that we have
Applies customer focused sales techniques to determine customer needs and offer additional options and / or services to enhance their experience.
Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and / or additional services offered.
Assists customers by effectively responding to or resolving customer service issues.
Perform other customer related duties to ensure our service exceeds customer expectations.
Follows up with potential clients
Provides accurate information
Meets monthly department goals- sales, revenue
Follows department policies, procedures, and service standards
Communicates efficiently and professionally with your peers and customers
Product Knowledge : Stay up-to-date with the latest automotive products, features, and industry trends to provide accurate information and recommendations to customers during the online sales process.
Responds to online inquiries from potential customers and engage in online sales activities, such as live chats, emails, and phone calls to provide product information, answer questions, and Drive internet traffic into the dealership and close and finalize the deals
Benefits :
Medical, Dental, and Vision benefits
Supplemental life insurance policies for you and your dependents
Long term disability insurance
Flexible Spending Account (FSA)
Employer paid life insurance.
Retirement plans : Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
Career Path Opportunities
UKG Wallet (access to your pay before payday)
Tickets at Work- Discounts on parks, museums, movie tickets and much more
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