What are the responsibilities and job description for the Sales Associate - 30 hours / week position at North Kent Connect?
North Kent Connect (NKC) is a Christian organization committed to improving the lives of all people in northern Kent County by providing access to basic needs and promoting economic independence.
We believe that every person has value. We go beyond basic needs, connecting people to resources so they can move forward and better their lives. As the only organization of its kind in northern Kent County, we are proud of the depth and breadth of services we offer, as well as our extensive network of partnerships with businesses, churches, civic groups, and other nonprofit organizations. When you visit NKC, you will be met with professionalism and follow-through. The team at NKC demonstrates every day that people always come first. We are passionate about our mission, united toward a common goal, and like to have fun while serving others!
Job purpose
The sales associate focuses on customer service, store appearance, and accurate, quick transactions. The candidate is team-oriented, friendly, and dedicated to providing the customer with a first-class retail experience.
Duties and responsibilities
- Operate a cash register including all cash and credit card transactions.
- Greet customers upon arrival, providing assistance, answering questions and ensuring a positive shopping experience upon check out.
- Ensure the sales floor is stocked, clean and organized, with merchandise neatly arranged.
- Address customer concerns or complaints in a friendly and professional manner.
- Follow organization’s policies and procedures regarding cash handling.
- Ensures store is well maintained including but not limited to; dusting, mopping, hanging clothing, and other duties as needed.
- Maintain a clean, safe, and organized work environment.
- Position may include cross-training in the following areas: Receiving, pricing, stocking donations, and receiving donations from the public.
- Other duties as assigned by supervisor.
- High school diploma or equivalent
- Production, retail, or similar experience
- Available to work store hours, including some Saturdays
- Ability to stand for long periods and lift moderate weights (up to 50 pounds)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
· 16.00 per hour pay rate.
· Benefits include health, dental, vision, and life insurance, paid time off, paid holidays, and a 401K plan with company match.