Network Wraparound Services Coordinator

Position Title: Network Wraparound Services Coordinator   

Reports To: Assistant Superintendent of School Network Support Services 

FLSA Status: Exempt 

Classification: Non-Licensed Coordinator 

Amount of Travel: 20%-30% In-district Travel

Job Status: Full-Time

Level: District Support 

Work Schedule: 245 Days

Date Created: March 2025  

Salary Range:  $60,894.30 - $89,627.19  

Position Summary

The North Little Rock School District (NLRSD) is seeking exceptional applications for the newly reorganized district leader support position as the Network Wraparound Services Coordinator. The role leads, coordinates, engages, and provides support and coaching to ten Network Based Wraparound Service Specialists. Each Network Wraparound Services Specialist will directly work in and support schools in either School Network (A) or (B). Wraparound services are those non-academic supports that address critical issues such as mental health and physical health needs, food insecurity, lack of stable housing, violence, incarceration of a parent, and many other challenges that can have adverse effects on a student's readiness and ability to learn. As such, the aim of this position is to ensure that children, families, and caregivers within each network receive the support services and assistance they need within 24 hours at the highest level of customer service and hospitality. The work of the coordinator will include connecting schools to non-academic supports needed to improve the overall child well-being and academic achievement of all students. This position will include planning, implementing, and monitoring Title-I Parent involvement activities, coordinating volunteer programs, and working with various smaller community networks across the city to identify, align, and connect resources and supports. The coordinator will also analyze, review, and align the current systems in place to support homeless students. Additionally, this position will serve as the district representative of School Health to improve the school nutrition environment, promote student health, and reduce child obesity. This is a district-based position devoted to connecting network schools to wraparound services and maintaining smaller community connections. 

Essential Functions: The following duties are representative of performance expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Network Wraparound Service Coordinator's duties will include, but are not limited to the following:

• Work with District leadership to implement the new vision for the School Network Wraparound Services Model, which illustrates the foundation for a school network support model grounded in the interconnectivity between a school, a child, their family, and the community they live in and grounded in a research-based framework like Bright Futures.  
• Works with District Leadership to perform child, school, family, and community needs assessments and creates and implements an individual Family Network Support Service Plan with monthly monitoring and reporting to District Leadership. 
• Supervises and leads the work of ten Network Wraparound Services Specialists uniquely network-based and school-based that will connect service providers, supports, and resources to children and families within 24 hours. 
• Engages families and school staff to better understand student needs, develops and manages partnerships with local service providers, and participates in and learning from each smaller community network. 
• Works with all Network Wraparound Services Specialists to support and monitor Read at Home Plans under the LEARNS Act and to support families and students with literacy initiatives. 
• Ensures that Title I requirements are fulfilled including parent notifications related to school choice and Supplemental Education Services (SES). 
• Coordinates services to ensure homeless students are identified, enrolled, and receive necessary services to succeed academically, acting as a bridge between schools, families, and community resources. 
• Coordinates in collaboration with Network Wraparound Service Specialists to create parent-friendly environments, sponsor parent involvement training, and oversee parent volunteers. 
• Coordinates in collaboration with Network Wraparound Service Specialists to create a virtual School Network wraparound service provider database encompassing smaller network community resources and supports across the city of North Little Rock.  
• Works with Network Wraparound Services Specialists to support youth mentoring programs within the assigned school network. 
• Serves as the district representative of School Health to improve the school nutrition environment, promote student health, and reduce child obesity. 
• Monitors and analyses quantitative and qualitative data points related to all wraparound services and makes adjustments to ensure all students and their families get the support they need within 24 hours. 
• Works with District leadership to train school leadership teams on establishing a School Support Team (SST) structure to identify, address, coordinate, align, and provide full wrap-around services to the identified child and their families. 
• Gather input from community leaders during the decision-making process. Collect needs and service provider data throughout the wraparound program and share with district leaders how to intervene within 24 hours. 
• Supports school administration in making data-driven program decisions based on student data, 
• Coordinates in collaboration with Network Wraparound Service Specialists to support schools with the implementation of Positive, Behavior, Interventions, and Supports (PBIS).  
• Works with the district, city, school, and smaller network communities to facilitate empowering community events. 
• Ensures that Network Wraparound Services Specialists attend local neighborhood community organizations to stay abreast of local issues that may impact a child’s learning at school. 
• Stay current on the latest research and information regarding rising mental health concerns, lower levels of student engagement, reports of violence against children, rising obesity, increases in teenage pregnancy, rising levels of chronic absenteeism and dropouts, and deficits in socio-emotional skills. 
• Participates in professional development opportunities centered on the services and support provided to the whole child and their families. 
• Writes grants in collaboration with the Office of Federal and State Programs as directed by the Assistant Superintendent of School Network Support Services. 
• Determines major needs of the overall school district community.
• Builds positive relationships and trust with principals, teaching staff, students, service providers, community leaders, and other resource coordinators
• Performs other job-related duties as assigned.

Competencies: 

• Cognos, Google, Powerschools 
• Office equipment (e.g., computer, copier)
• Ability to work in collaboration with other teams and colleagues
• Strong interpersonal skills and good at developing relationships
• Ability to find gaps in required and needed resources and services by acting quickly
• Ability to negotiate and mediate solutions
• Ability to manage and track a program and track the use of allocated funds
• High degree of cultural awareness and competency in cross-cultural practice with children and families ability 

Minimum Qualifications

• Bachelor's Degree Required. 
• Licensed Social Work or related degree and/or experience related to the job description is preferred.
• 3 to 5 years of experience related to the job duties and responsibilities. 
• Experience working in a highly collaborative environment where teamwork, creative problem-solving, and self-motivation are necessary for success. 
• Experience in an urban school district is preferred. 
• Experience as a language interpreter is preferred

Skills and Abilities Required: The following characteristics and physical skills are important for the successful performance of assigned duties. 

• Experience serving as an advocate for children and parents 
• Excellent communication and organizational skills 
• Strong public speaking and presentation skills  
• Self-motivated leader who can work independently as well as part of a team  
• Strong interpersonal skills 
• Knowledge of family engagement research and literature  
• Strong knowledge of computers and fundamental technology (i.e. e-learning software, digital, and social media)
• Understands and respects the diversity of families’ economic, linguistic, and cultural backgrounds and situations
• Ability to host parent meetings off school sites and in the local community and/or neighborhoods
• Experience with developing collaborative partners and building relationships with constituents in the community 
• Experience working in Title I schools 
• Strong understanding of student achievement data 
• Ability to speak eloquently to school and/or district leaders 
• Ability to work flexible hours including some nights and weekends 

Wraparound Services Knowledge and Expertise: 

• Knowledge of state law and district administrative policies and procedures related to job roles and responsibilities. 
• Knowledge of procedures, practices, and methods in planning, evaluating, and designing educational programs and services.
• Fundamentals of public relations theories and techniques in promoting, advertising, and/or informing the public of programs, events, and activities related to roles and responsibilities. 

Work Environment: 

• Work is primarily conducted in the school setting. This position is cognitively demanding and requires especially well-developed professional social skills and communication skills.  Movement in and about schools and office buildings/grounds is a frequent requirement and the ability to carry or lift items 75 lbs. or less. 

Empathy and Commitment to Cause: 

• Deep commitment to improving student achievement and employee performance.
• Passionately believes that all students can achieve at high levels.
• Demonstrates cultural competence, equity, and a deep understanding of and empathy for issues facing minority and economically disadvantaged families and students requiring special services.

Problem Solving and Systems Thinking: 

• Understand how various systems and departments interact to achieve district goals.
• Makes decisions using data and technology.
• Takes initiative to solve problems and create stakeholder buy-in.
• Identifies and prioritizes mission-critical issues with alignment of people, time, and resources.
• Offer innovative solutions to seemingly intractable challenges. 
• Exhibits a strong focus on goals and results. Sets clear metrics for success.
• Removes barriers or obstacles that make it difficult for principals to achieve their goals and ensures that school leaders have the resources they need to succeed.
• Demonstrates excellent execution and project management skills, including attention to detail, organizational skills, ability to balance the big picture with detailed steps to reach the end goal, and the ability to balance multiple projects under tight deadlines.

Leadership Skills: 

• Motivates, inspires, and moves other adults to action to achieve ambitious goals.
• Skilled at re-envisioning, building, and managing a team, especially in a time of growth and change; excellent at identifying talent and taking advantage of each person’s skills and contribution to team effort.
• Builds and maintains positive relationships with individuals and groups.
• Moves groups to consensus and resolves conflicts. Exhibits willingness to have difficult conversations.
• Builds coalitions and works collaboratively with diverse stakeholders at all levels, including but not limited to district personnel, students, families, communities, and/or advocacy groups.
• Establishes clear expectations, deliverables, and deadlines.
• Set clear agendas and facilitate effective meetings.
• Ability to train, supervise, and evaluate staff from different cultural backgrounds and skill sets.
• Exhibits transformational and servant leadership characteristics in daily work. 

Additional Responsibilities:

• Performs such other tasks and assumes such other roles and responsibilities as assigned by their supervisor. 

Salary : $60,894 - $89,627