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Care Coordinator-Emergency Department-Variable Shift

North Mississippi Medical Center System
Tupelo, MS Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 3/24/2025
Tupelo
EMERGENCY ROOM
Full Time - Variable

Posting Description


At North Mississippi Health Services, our mission is to “continuously improve the health of the people of our region.” Our vision is to “provide the best patient and family-centered care and health services in America.” We believe that fulfilling our mission and vision calls us to embrace the best people that form incredible connections to our patients and families.  We take pride in celebrating everything that makes you uniquely you – your talents, your perspectives, and your passions. At North Mississippi Health Services, we believe in connecting your passion with a purpose. When you are part of our team, you know what connected feels like.   #WhatConnectsYou #NMHSCareers

Job Description


**Coordinates:** * Effectively and efficently coordinates care to patients by comitoring and evaluating interdisciplinary care **Orients/Educates:** * Orients and educates patients/family members/vistors to the Emergency Room, policies, and procedures. **Customer Service/Customer Relations:** * Greeets individuals in a positive and caring manner * Effectively and efficiently relay the needs and concerns of patient's famiy members/vistors to staff. * Provides emotional support to family members as needed * Receives requists and provides information to patient/family member as requested * Assists in the resolutions of patient/family member issues/problems **Communication:** * Promotes effective communication amongst care team, treating clinicians, patients, family members, etc. **Liaison:** * Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction **Inventory:** * Assesses and maintains waiting room supplies in a cost-effective manner * Complies with budgetary guidelines **Regulation**: * Adheres to NMHS/NMMC Policies/Procedures/Guidelines * Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues **Job Knowledge** * High School Diploma or equivalent, required; Associates Degree, preferred * Minimum of 2 years experience in a clinical setting; required * Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required * Demonstrated decision-making and problem-solving skills; required * Excellent organizational and communication (written and verbal) skills;  required * Excellent human relations skills; required * Excellent interpersonal skills; requiredWorking knowledge of the development of adolescent, pediatric, adult, and geriatric patients; required

Requirements:


Licenses

You must have the following licenses to apply:

Education

You must have the following education to apply:
High School Diploma or GED

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