House Supervisor (RN) - PRN

As a Registered Nurse at North Okaloosa Medical Center, you’ll play a vital role in doing what you do best - providing quality care to our patients. Our nurses enjoy a robust benefits package including health insurance, 401(k), flexible scheduling, 100% licensure/certification reimbursement, Tuition Reimbursement, and up to $20K for student loan payments.

House Supervisor - PRN Days

Job Summary

The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff.

Essential Functions

• Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
• Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization.
• Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.
• Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
• Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
• Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
• Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.
• Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
• Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
• Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.
• Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
• Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
• Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
• Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
• Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Nursing required
• Bachelor's Degree or higher in Nursing preferred
• 2-4 years of clinical nursing experience in the acute care environment required
• 0-2 years of prior leadership or supervisory experience preferred

Knowledge, Skills and Abilities

• Strong clinical knowledge and the ability to manage complex patient care situations.
• Effective leadership and decision-making skills in high-pressure and emergency situations.
• Proficient in managing hospital operations, including staffing, patient flow, and resource allocation.
• Excellent communication and interpersonal skills to foster collaboration among staff, physicians, and administration.
• Knowledge of hospital policies, regulatory standards, and best practices in patient care.
• Strong problem-solving and critical-thinking skills to address operational and patient care challenges.
• Ability to handle sensitive patient and family concerns with professionalism and empathy.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required and
• ACLS - Advanced Cardiac Life Support required

With the help of more than 600 employees, 150 credentialed physicians, and more than $12 million of recent capital upgrades and renovations, North Okaloosa Medical Center is a caring place where clinical expertise and advanced technology blend seamlessly with sincerity and compassion.

We pride ourselves on our unique dedication to patient experience. While offering the latest techniques using modern technology, we prioritize the human interaction that is crucial to providing quality care. Our goal is to anticipate the needs and exceed the expectations of our patients and their families.

It's also our goal to provide a workplace where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.