Health Information Coordinator I

Summary:

The Health Information Coordinator I contributes to NOHN’s mission by processing patient referrals originating from our providers and receiving and releasing patient records following HIPAA guidelines. A summary, but not exhaustive, list of job duties are:

Essential Duties and Responsibilities: 

• Receive and process referrals originating from NOHN providers

• Review insurance eligibility in E.H.R. (Epic) and review/obtain pre-authorization, as needed for referrals

• Gather, send, and exchange appropriate medical information to outside facilities

• Follow-up on unscheduled NOHN internal referrals, including patient scheduling

• Utilize systems to track and close referral loops

• Receive, compile, verify and scan outside patient records into the appropriate sections of the E.H.R.

• Receive, review for HIPAA compliance, process, and release requests for information (ROIs)

• Respond timely to inquiries from patients and outside entities

• Work in collaboration with NOHN staff members, including timely communication regarding referral and health information issues and responding to inquiries

• Assist in dashboard publishing: including running Epic reports, data preparation and dissemination

• Epic report updating, publishing and dissemination of dashboards

• Provide support for other Quality Department job roles and special projects

• Other duties as assigned

Education: High school diploma or GED required

Experience: Previous experience in customer service and/or healthcare setting preferred. Experience with Epic E.H.R preferred

Skills:

• Ability to work with minimal supervision and effectively prioritize workload

• Strong critical thinking, problem-solving, and attention to detail

• Strong multi-tasking and organizational abilities

Language: English

Physical Demands: May require prolonged sitting, standing, and some lifting of light objects (up to 20 lbs). 

Work Environment: Ability to maintain strict confidentiality with sensitive medical information and foster an ethical work environment

Benefits: Medical, Vision, and Dental coverage, 4% 401k Contribution, $50 a month HRA contribution to be used towards qualifying medical expenses, Paid Time Off (PTO) plus paid holidays.

Equal Opportunity Employer: 

North Olympic Healthcare Network is an equal opportunity employer (EOE). We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic, or veteran status.