Join the Ashland Hills Hotel as a Night Auditor!

Step into the charm of Southern Oregon at the renowned Ashland Hills Hotel & Suites, where retro-modern design meets warm hospitality. Nestled amid stunning views and just moments from vibrant downtown Ashland, our hotel is more than a place to stay—it's an experience.

We're on the lookout for a detail-oriented and customer-focused Night Auditor to join our exceptional team. In this pivotal role, you'll be the calm and capable presence during the overnight hours, ensuring seamless guest service, balancing the books, and setting the stage for a new day of unforgettable stays. Ready to be the heartbeat of our hotel after dark?

About the Role: Part-Time Night Auditor

The Night Auditor plays a crucial role in ensuring the smooth operation of the Ashland Hills Hotel during the overnight hours. This position is responsible for reconciling daily financial transactions, preparing reports, and ensuring that all guest accounts are accurate and up-to-date. The Night Auditor serves as the primary point of contact for guests during the night, addressing any inquiries or concerns they may have. Additionally, this role involves maintaining the security and safety of the hotel premises while providing exceptional customer service. Ultimately, the Night Auditor contributes to the overall guest experience and operational efficiency of the hotel.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a hotel or hospitality environment.
• Basic knowledge of accounting principles.

Preferred Qualifications:

• Associate's degree in hospitality management or related field.
• Experience with hotel management software.
• Strong customer service skills and ability to handle difficult situations.

Responsibilities:

• Perform nightly audits of financial transactions and ensure accuracy in guest accounts.
• Prepare and distribute daily financial reports to management.
• Address guest inquiries and resolve any issues that arise during the night shift.
• Monitor hotel security and ensure the safety of guests and property.
• Assist with check-ins and check-outs as needed, providing excellent customer service.

Skills:

The required skills for this position include strong attention to detail, which is essential for accurately reconciling financial transactions and preparing reports. Effective communication skills are necessary to interact with guests and address their needs promptly. Problem-solving abilities are crucial for resolving any issues that may arise during the night shift. Familiarity with accounting software and hotel management systems will enhance efficiency in daily tasks. Additionally, a customer-focused mindset will help create a welcoming atmosphere for guests, ensuring their satisfaction and comfort.

Why work for us?

• Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
• Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
• Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Compensation details: 18-18 Hourly Wage