Join CoHo Services as a Client Service Representative

Are you a people-person with a passion for creating exceptional experiences? Do you thrive in fast-paced environments and enjoy being the welcoming face of an organization? If you have a knack for multitasking and a heart for hospitality, CoHo Services wants you on our team! We're looking for a Client Service Representative who excels in delivering outstanding front desk and administrative support while making every client and visitor feel valued and appreciated.

Position Summary: The Client Service Representative is responsible for delivering outstanding front desk and administrative support to ensure the smooth daily operations of the office. This position includes managing multi-line phones, welcoming clients and visitors, maintaining office supplies, assisting with conference room preparations, and completing various administrative tasks. Opening and closing duties are also required.

Hours:

• Monday to Friday: 8 AM - 5 PM
• Some fluctuation in hours depending on events, staff meetings, etc.

Essential Functions:

• Answer Phones: Serve as the first point of contact for incoming calls, providing a pleasant and professional demeanor while efficiently routing calls.
• Client and Visitor Reception: Greet all clients and visitors with eye contact and a welcoming attitude. Assist with basic requests as needed.
• Mail and Package Management: Handle incoming and outgoing mail, sort and distribute accurately, and log packages. Notify clients of deliveries.
• Conference Room Support: Assist in booking, setting up, and cleaning conference rooms. Provide additional services as requested (e.g., technical setup, water, and coffee).
• Office Maintenance: Restock supplies (e.g., coffee, paper, toner) and maintain cleanliness of common areas, including the reception desk, kitchen, and conference rooms.
• Data Entry and Billing: Track and log services rendered, such as postage, copies, and notary fees, for accurate billing records.
• Social Media and Marketing: Support marketing efforts by helping with social media updates, mailers, and other promotional tasks.

Qualifications:

• High school diploma preferred; additional education or certifications in office administration is advantageous.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with social media platforms.
• Highly organized, detail-oriented, and able to multitask effectively.

Physical Requirements:

• Sitting: 6-8 hours
• Reaching/Grasping: 3-6 hours
• Standing/Walking: 1-3 hours
• Pushing/Pulling: 1-3 hours
• Lifting/Carrying (up to 20 lbs.): 1-3 hours
• Crouching/Bending/Stooping: Up to 1 hour
• Climbing Stairs: Up to 1 hour

Why work for us?

• Competitive Company Benefits for Full Time Employees – 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network.
• A Retirement plan through the company sponsored 401k plan which includes a company match
• Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
• Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
• Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
• Great EAP Benefits, day one! -  As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.