What are the responsibilities and job description for the Automotive Service Advisor position at North Park Chevrolet?
```Job Overview:
We are seeking a highly motivated and customer-oriented Express Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for cars, excellent communication skills, and a strong mechanical knowledge, we want to hear from you!
Duties:
- Greet customers and provide them with a warm welcome to the service department
- Listen to customers' concerns and accurately document their vehicle issues
- Conduct thorough vehicle inspections to identify necessary repairs and maintenance
- Provide customers with detailed explanations of recommended services and associated costs
- Schedule appointments and coordinate service timelines with the technicians
- Transmit work orders to the technicians and ensure timely completion of repairs
- Follow up with customers to ensure their satisfaction with the service provided
- Upsell additional services or products based on customers' needs
Experience:
- Previous experience as a Service Advisor or in a similar customer service role within the automotive industry is REQUIRED.
- Strong knowledge of automotive service and repair procedures
- Familiarity with auto estimating software is a plus
- Experience in brake repair, tire service, air brake systems, and wheel alignment is highly desirable
- Excellent customer service skills with the ability to build rapport and establish trust with customers
- Proven sales ability to promote additional services or products
If you are looking for an exciting opportunity to work in a fast-paced environment and be part of a dedicated team, apply now! We offer competitive pay, benefits, and opportunities for career advancement. Must have at least 2 years Mainline Service Advisor Experience.
**MUST BE ABLE TO PASS A HAIR FOLLICLE DRUG SCREEN**
**MUST HAVE CLEAN BACKGROUND (EXP. NO ARREST, DUI, FELONIES)**
Job Type: Full-time
Pay: $50,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Castroville, TX 78009: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $125,000