What are the responsibilities and job description for the Banquet Server position at North Point Hospitality Group?
Essential Functions:
- Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments.
- Always ensure quality guest service and comfort at all times by monitoring the area continuously.
- Respond to guest requests in a friendly, timely and efficient manner.
- Attend to all needs of the guests during functions and function related duties.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
- Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
Work Environment:
Semi-professional environment requiring uniform dress.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Frequent standing, bending, reaching; occasional lifting up to 20 lbs
Required Education and Experience:
- High School diploma/ GED preferred
- Ability to lift, carry and walk/stand for extended periods of time
Competencies:
- Hospitable approach to internal and external customers
- Attention to detail
- Time Management
- Understanding of OSHA requirements, safe food handling practices.