What are the responsibilities and job description for the Banquet Server position at North Point Hospitality Group?
As a member of the North Point team, the Banquet Server uses excellent customer service and communication skills to provide polite, professional food service to event guests as directed.
Essential Functions:
- Greet guests as they enter and help them find their seats.
- See to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
- Circulate the room with trays of appetizers and beverages.
- Direct guests to necessary services and features.
- Assist with event preparation, set up, and closing, including setting up and packing away tables, table cloths, place settings and buffets.
- Support the other staff to ensure guest satisfaction.
- Adhere to safety and quality regulations.
Supervisory Responsibility:
None
Work Environment: Semi-Professional work environment requiring uniform standard dress. May interact with guests, other co-workers, work collaboratively.
Other Duties:
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice
Requirements:
- High School Diploma or equivalent preferred. Must be at least 18 years of age
- Knowledge of food services preferred
- Must be authorized to work in the United States
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift up to 20 lbs, carry and walk/stand for extended periods of time
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
- Professionalism
- Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
- Consistently caring and respectful attitude toward internal and external customers
- Act as gracious host to all guests
