What are the responsibilities and job description for the Evening Social Attendant position at North Point Hospitality Group?
The Evening Social Attendant is a North Point Ambassador who contributes to a positive guest experience by greeting guests warmly and interacting with them and by proper management of space/workflow, delivery of food orders from the bar area and replenishment of food, snacks, or drinks in the dining area.
Essential Functions:
- Greets and welcomes guests warmly.
- Ensures proper management of space/workflow to ensure the best possible guest experience.
- Brings guests materials/food items as needed.
- Preparation and cleaning of the dining area & kitchen area (at the beginning and end of shift).
- Replenishes food, snacks, or drinks in the dining area.
- Preparation of food orders from the rooftop bar.
- Delivering food orders to the rooftop bar.
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Shifts: 3pm - 11pm
Qualifications and Skills:
- High School Diploma or Equivalent required.
- Must be authorized to work in the United States.
- Must be able to maintain timeliness and attendance.
- Previous restaurant and customer service experience required.
- Knowledge of food preparation.
- Previous point of sale system experience is an asset.
- Attention to detail.
- Strong interpersonal skills.
Work Environment:
Semi-professional work environment requiring uniform dress. Requires frequent interaction with guests and other employees.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is constantly required to talk and listen. This position requires the ability to frequently lift supplies, trays, beverage containers, up to 20 pounds. This job requires constant standing or walking for varying lengths of time. Occasional kneeling, pushing, & pulling. Occasional ascending or descending stairs. This job will require use of fingers and hands, moving them quickly to handle food, dishes, glassware, and merchandise.
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
▪ Professionalism
▪ Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
▪ Consistently caring and respectful attitude toward internal and external customers
▪ Act as gracious host to all guests
Benefits:
- Employer subsidized medical insurance plans
- Vision & Dental
- Vacation / Holiday pay
- 401k and Roth Retirement Savings programs
- Employee Wellness Program
- Free access to financial education platform
- Employer-paid Accidental Death and Dismemberment Insurance
- Travel discounts on room rates and food/beverage purchases through the hotel brand
- Flexible Spending Account
- Group Life Insurance for spouse and/or children
- Critical Illness Coverage
- Short Term Disability Insurance
About North Point Hospitality Group:
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.
