What are the responsibilities and job description for the Sales Coordinator position at North Point Hospitality Group?
Essential Functions:
Coordinates all aspects of guest experiences including confirming guest reservations, communicating with other departments to meet guest service requests.
- Communicates with potential clients and provides information as needed.
- Handle group room blocks from start to finish to include creating group room blocks, balancing room type inventory, communicating upcoming cut-off dates, inputting rooming list reservations, reservation edits and group audits.
- Intercepting sales inquiries.
- Conducts research as needed.
- Supports marketing and sales efforts through direct outreach or participation in sales events.
Competencies:
- Hospitable approach to both external and internal customers
- Organization
- Attention to detail
- Time Management
- Excellent Written and Verbal Communication
- Ability to problem-solve
Supervisory Responsibility:
None
Work Environment:
Professional work environment, may require standing or sitting for extended periods; work on a computer monitor and use of basic office equipment
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift or transfer office products and supplies, up to 10 pounds.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
