What are the responsibilities and job description for the Pool Server - Seasonal position at NORTH RANCH COUNTRY CLUB?
Job Details
Description
North Ranch Country Club is looking for experienced, energetic, and creative individuals to elevate our food and beverage program this summer. If you are a self-motivated person with a strong work ethic, we want to hear from you.
Reports to: Food & Beverage Director
Job Summary (Essential Functions)
Our Pool Servers are essential in providing our members and their guests with an exceptional dining experience that upholds the high standards of our Club. We seek individuals who can anticipate members' needs, deliver proactive service, and maintain vigilant oversight of their service areas throughout meal periods. A polished appearance and a friendly, personalized approach are imperative.
Job Tasks/Duties
- Sets up side station and performs assigned side (prep) work.
- Provides immediate attention to all members and guests upon seating.
- Makes sure that children are in the appropriate type of seat and are safe and secure.
- Distributes food and wine menus; answers questions.
- Fills glasses with ice water and suggests menu items.
- Ensure that the correct account numbers and names are given for billing.
- Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
- Places orders with kitchen; informs cooks about any special cooking instructions.
- Assembles food on tray; procures items from each station as necessary.
- Serves meals; places dishes by courses in front of each person.
- Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
- Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
- Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
- Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
- Presents the bill.
- Handles charges as prescribed by standard operating procedures.
- Keeps dining room and bus station areas clean.
- Clears, cleans and resets tables that have been vacated.
- Advises supervisor of any complaints as soon as they occur.
- Performs clean-up and closing duties as assigned by manager.
- Attends pre-meal meetings as requested by the Food & Beverage Managers
- Thanks members and guests; invites them to return.
- Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
- Performs other appropriate duties assigned by Food & Beverage Managers
Job Knowledge, Core Competencies, and Expectations
- Greet and acknowledge members and guests.
- Is knowledgeable about the menu, buffet and wine list.
- Ability to time the service of each course.
- Learns members’ names and their special preferences.
- Knowledge of wines and spirits.
- Knowledge of and ability to perform required role during emergency situations.
Physical Demands and Work Environment
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid and noisy environment.
We are a non-tipping establishment and hire at competitive wages above minimum wage.
Qualifications
Education and/or Experience
- High School diploma or GED required.
- Two years of comparable wait service experience preferred.
- The ability to read, write and execute basic math skills.
Special Requirements
- Of legal age to serve alcoholic beverages.
- Must be available Thursday, Friday, Saturday, and Holidays.
Salary : $20
