Office Executive Supervisor - Adult Network

Office Executive Supervisor

Adult Network

Join Our Team at North Range Behavioral Health!

At North Range Behavioral Health, we believe no one should face mental health challenges alone. Our compassionate team provides comprehensive, person-centered care, supporting individuals, families, and communities to thrive. Were proud to be a leader in behavioral health services across Weld County, offering a wide range of programs for all ages and backgrounds.

We focus on collaboration and trauma-informed care, integrating clinical expertise with research to create a meaningful, lasting impact. Join us in making a difference!

Vision: Where Hope Begins and Change Is Possible

Mission: Compassionate care for those facing mental health and addiction challenges

Values:

• Customer First: Supporting recovery every day
• Compassion: Treating all with empathy and respect
• Collaboration: Building strong relationships for effective care

About the Role: Office Executive Supervisor: Adult Network

The North Range Behavioral Health Office Support staff members are located at all North Range Behavioral Health sites and are typically the first line of contact for consumers. We focus on providing first-rate customer service to consumers and other stakeholders who enter our system.

The Office Executive Supervisor is responsible for the coordination and administration of general business activities in a designated division of the organization. Our Office Executive Supervisor supervises their assigned program(s) in their administrative, personnel, customer services, and financial functions in collaboration with program managers, supervisors, and other organizational departments. Develops and organizes office procedures and systems. This position does require the use of independent judgement, originality, and application of support, management, and human relations skills.

Key Responsibilities:

• Develop and establish administrative procedures specific to program assignment; interpret and apply organizational policies to work area; establish or revise operational practices, systems, methods, and procedures; prepare related documentation.
• Research, conduct, or respond to escalated inquiries and situations relative to the designated unit or program; analyze and/or integrate data; prepare detailed reports and documentation.
• Screen, direct, and respond to incoming calls and inquiries; interpret departmental practices and/or company policies and procedures; assist with interpretation of policy and procedures; provide interpretations requiring extensive knowledge of state and federal rules and regulations.
• Assist the management team, as needed, with special projects and reporting needs (i.e., presentations, correspondence, and summary reports); compose or generate correspondence, memos, etc.; proofread and edit documentation to ensure accuracy of content; compile and format program material content such as annual reports.
• Initiate, manage, and control designated planning or budgetary projects related to the program; may solicit and manage funds for research or related agreements; monitor and maintain budgets and accounting records for department activities.
• Responsible for special project role assignments representing the department or providing companywide coordination/administrative function (i.e., monitoring program, etc.).
• Serves as liaison with other departments, external individuals, and groups.
• Provide day-to-day directions to assigned staff; facilitate and coordinate staff scheduling and appropriate department coverage for planned and unforeseen needs; enforce standard agency procedures; approve time off and submit timesheets for assigned staff.
• Screen, interview, and hire qualified candidates in collaboration with clinic manager(s); use applicant tracking system to document and communicate appropriately and timely throughout the screening and selection process; perform recruitment, screening, and selection processes following agency practices.
• Ensure appropriate training/retraining for staff in designated departments; serve as a resource person to department staff; provide technical assistance, training, and coaching in office administration areas as needed to support staff development.
• Engage in ongoing performance management and coaching with assigned staff; document performance and ensure performance expectations, conduct, and ethical issues are followed. Address and resolve performance concerns promptly; follow through with standard disciplinary actions as necessary.
• Demonstrate fiscal responsibility by supporting agency collection policies and procedures; assure client understanding of service charges and fee changes. May work proactively with payor sources to ensure payment of services and/or request authorization prior to provision of services.
• Perform typing or word processing to complete assignments such as agendas, minutes, and instructional materials; edit documents for accuracy and make necessary corrections and distribute as needed; use a computer and associated software to create and format correspondence, spreadsheets, graphs, and charts.
• Receive hard copy and/or electronic documents; maintain records and/or inventory systems; perform routine record keeping; complete accurate and timely data entry; compile, research, number, process, and purge information and/or documents according to established rules and procedures.
• May arrange or conduct meetings and conferences including design and implementation of agenda, selecting speakers/facilitators, publicity and marketing; conduct related follow-up assessments.
• Track external agency compliance related to designated unit activities such as grants, certifications, youth detention center occupants, and client referrals.
• May have daily contact with customers.
• Perform other duties as assigned, including, but not limited to, standard Office Executive responsibilities.

Qualifications:

• Bachelors Degree in Business Administration or related field, or equivalent combination of education and experience.
• Bilingual Skills preferred and highly desired
  

Experience:

• 2 years experience working in the same/similar capacity and level of independence, plus 1-year supervisory experience is required.
• Related experience in the medical/behavioral health field is preferred.

Additional Eligibility Requirements:

• Annual Flu Vaccinations
• Annual TB Testing

Why Join Us?

At North Range Behavioral Health, we invest in youyour growth, well-being, and career development. We offer a supportive, flexible work environment with plenty of opportunities for learning and advancement.

Perks and Benefits:

• Generous PTO and paid holidays
• Medical, dental, and vision insurance
• Retirement plan with employer contributions
• Loan forgiveness and employee referral bonuses
• Tuition assistance for professional development
• Employee wellness programs and recognition initiatives

We are committed to fostering a diverse, inclusive workplace where everyone feels valued. North Range Behavioral Health is an Equal Opportunity Employer, and we encourage applicants from all backgrounds to apply. Start your journey with us today Where Hope Begins and Change Is Possible!