What are the responsibilities and job description for the Commercial Lines Account Processor position at North Risk Partners LLC?
Job Type
Full-time
Description
WHY NORTH RISK PARTNERS
Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
At North Risk Partners, our #oneTEAM lives out #oneMISSION : to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life.
JOB SUMMARY
The Commercial Lines Account Processor works on a team across all of North Risk Partners to support the Commercial Lines service team. The team works under the support and direction of the Service Leader along with support from the North Risk University Training Leads. This position will support various duties assigned by Account Managers and Commercial Lines Leaders to support the Commercial Service Account Management team. This role is designed to prepare the individual for the Account Management track, Sales track or Select Service track in the Commercial Lines of insurance.
Proficiency and the ability to complete Phase 1 responsibilities independently and accurately is required before moving into Phase 2.
ESSENTIAL RESPONSIBILITES
Phase 1 :
- Monitor and process tasks in the North Risk Commercial Lines Buddy List
- Assist account management team by delivering quick and accurate responses to service requests in a caring and friendly manner
- Accept, process, and communicate standard tasks such as, but not limited to, certificates, simple policy changes, MVR's, audits, cancellations, and reinstatements
- Receive new policies, prepare policy books for account managers to review, and deliver to Risk Advisors as instructed
- Attend and participate in agency service training meetings
- Develop positive relationships with partner insurance carriers
- Enter client activity and other relevant information into the company's software system(s)
- Follow all federal and state regulations, and best practices for avoiding errors and omissions
Phase 2 :
SECONDARY RESPONSIBILITIES
Requirements
QUALIFICATIONS (Knowledge, Skills, & Abilities)
BEHAVIOR EXPECTATIONS
PHYSICAL REQUIREMENTS
TOOLS AND EQUIPMENT USED
Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.
WORK ENVIRONMENT
The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
This job description does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.
COMPENSATION AND BENEFITS
The estimated range for this full-time position is $21.63 - $25.48 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.
Salary : $22 - $25
