What are the responsibilities and job description for the Service Technician position at North’s Residential & Industrial Cleaning?
Job Overview
We are seeking a dedicated and skilled Service Technician to join our team. The ideal candidate will be willing to train with our senior staff to deliver best in class floor and window cleaning services, while providing the best customer service in the industry. This role requires a proactive approach to service delivery and a commitment to maintaining high standards of quality and safety. Ability to work a flexible schedule while training.
Responsibilities
- Conduct routine floor, upholstery and window services for all new and existing clients.
- Maintain monthly services on assigned fleet vehicle's and equipment on days provided by senior staff.
- Maintain accurate records of service performed, and time spent on each job.
- Collaborate with team members to design efficient service solutions for clients.
- Ensure compliance with safety regulations and company policies during all service operations.
- Provide exceptional customer service by addressing client concerns and answering questions regarding floor, upholstery and window cleaning services provided by NRIC
Experience
- Proven experience as a Service Technician or in a similar role within the floor and window cleaning industry is preferred but not necessary.
- Familiarity with property maintenance practices and procedures is preferred.
- Ability to work independently in the field while managing time effectively.
- Excellent problem-solving skills and attention to detail.
- Valid driver's license and clean driving record is required for company vehicle and travel between job sites.
Join our team as a Service Technician where your expertise or willingness to learn the NRIC standard will be valued, and you will have the opportunity to contribute significantly to our clients' satisfaction through high-quality service delivery.
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 20 – 50 per week
Benefits:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Company truck
- Fuel card
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tools provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Performance bonus
- Tips
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Monroe, NC 28110 (Preferred)
Ability to Relocate:
- Monroe, NC 28110: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19