What are the responsibilities and job description for the Director of IT & Security - Full-Time position at North Shore Healthcare?
LI-AS1d
Director of IT & Security
North Shore Health Support Center
Salary starting at $145k , based on experience
Located in downtown Milwaukee, WI in the trendy HUB640 building
Summary / Objective :
North Shore Health, a leading skilled nursing provider with over 70 centers across Wisconsin, Minnesota, Michigan, and North Dakota, is seeking an experienced and strategic Director of IT & Security. This role is integral to our commitment to high-quality patient care, managing and protecting sensitive patient information across our extensive network. The Director of IT & Security will lead efforts to establish a robust internal IT infrastructure and ensure compliance with HIPAA and other relevant regulations.
Essential Functions :
- Strategic IT Leadership : Develop and execute a comprehensive IT and Security strategy that aligns with North Shore Health's goals, ensuring secure, scalable, and efficient technology services
- IT Infrastructure Transformation : Lead the transition to a self-performing IT department, gradually reducing dependency on third-party IT support vendors for services like helpdesk support, network management, and security operations. Establish internal capabilities, staffing, and processes to support this transformation
- Security & Compliance : Oversee the development, implementation, and monitoring of all IT security policies and procedures, ensuring compliance with HIPAA and other applicable laws. Proactively manage risks associated with data security, disaster recovery, and business continuity
- Helpdesk & User Support : Create and manage a robust helpdesk and support system, offering responsive, high-quality service to all users, including clinical, operational, and administrative staff. Establish efficient escalation processes and protocols to minimize service interruptions
- Network Management : Lead efforts in network design, implementation, and maintenance, ensuring reliable and secure network access across all locations. Monitor network performance, troubleshoot issues, and drive improvements
- Data Governance : Develop and enforce data governance policies, focusing on the security, privacy, and accuracy of patient information. Regularly audit data practices and systems to ensure compliance with regulatory standards
- Team Development & Vendor Management : Hire, train, and lead an internal IT team capable of delivering reliable, efficient service and security management. Manage third-party vendor relationships during the transition and evaluate their performance for continued or phased-out services
- Project Management : Oversee all IT projects, including infrastructure upgrades, software implementations, and security enhancements. Coordinate cross-functional efforts and communicate progress, risks, and outcomes to stakeholders
Additional Responsibilities
Work Environment / Physical Requirements
The responsibilities of this position may involve travel and physical activities including standing, occasional lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling and twisting. All employees when visiting nursing homes may be required to provide lifting and transfer assistance to residents. Lifting and / or transferring some residents will require use of a lifting device and / or assistance of other staff.
Required Education and Experience
Preferred Education and Experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits :
We offer a comprehensive benefit packages which includes :
Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.
Salary : $145,000
