What are the responsibilities and job description for the Medical Front Desk Receptionist position at North Shore Plastic Surgery?
We are seeking a professional and detail-oriented Medical Receptionist to join our Plastic Surgery/Med Spa practice. As the first point of contact for our patients, you will provide exceptional customer service, help to manage front desk operations and ensure smooth scheduling and administrative support for our entire team.
Key Responsibilities:
-Greet and assist patients with a warm and professional demeanor
-Answer phone calls, emails and inquiries while providing accurate information on services, pricing, and promotions.schedule
-Schedule and confirm appointments, manage cancellations, and optimize the provider's calendar for efficiency.
-Assist with patient intake forms and consent documentation while ensuring accurate data entry
-Handle confidential patient information in compliance with HIPAA regulations
-Ensure all inquiries from site and Real Self are responded to in a timely manner
-Process payments, handle invoices, and manage point-of-sale transactions
-Maintain client records, scan documentation and update patient profiles in the system
-Create bank deposits daily for checks and cash received
-Receive mail and package deliveries
Qualifications:
-Previous experience in a medical receptionist or front desk role
-Familiarity with medical terminology preferred
-Friendly, professional and excellent communication and customer service skills
-Excellent organizational skills, detail-oriented with strong ability to multi-task
-Proficiency with Microsoft Office applications and scheduling software
-Ability to work effectively as a team player
-Ability to maintain confidential information required
-Willingness to grow and handle more responsibility
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Experience:
- Medical Terminology: 1 year (Required)
- Customer Service: 5 years (Required)
Work Location: In person
Salary : $18 - $20